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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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July 25, 2023

They solved a problem for me that the previous dealer chose to ignore. I could be happier with the service technicians along with Matt being so accommodating. I never want to go to another dealership! 5* More

by Lisaroc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback about our service technicians and Matt at Audi Great Neck. We're thrilled to hear that they were able to solve a problem for you that the previous dealer ignored. We appreciate your kind words about their service and accommodation. We're honored to have earned your loyalty, and we look forward to serving you again in the future. Thank you for choosing Audi Great Neck!

July 24, 2023

Courteous and efficient without complications. I recommend Biener Audi for its overall service and professionalism More

by dr4gums
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Audi Great Neck responded

Hi there, thank you for your support! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

Best service department I’ve ever been to. Conscientious, honest and responsive. Great team…so good in inspired to get my next car from Biener. More

by rbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

Service and Sales department is top notch. Attention to the customer is always given from check in to check out. More

by rosemary63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

The personnel are very courteous and take the time to go out of their way to be helpful. More

by nau87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 22, 2023

Andrew was exceptional. He kept me informed and offered me a Hertz rental because of my time constraints. More

by Kimkelly929
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 22, 2023

It is always a pleasure to use Audi of Greatneck always great service. Thank you More

by tbrown4080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 19, 2023

Nice clean service area the staff was friendly and the car was delivered back to us freshly cleaned. More

by joe.beltrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 15, 2023

Great service, Dani squeezed me in for an oil change a day earlier than my appointment. Took a little longer than expected to complete service, but waiting area is very comfortable and stocked with bagel More

by rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani and Mustafa
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your feedback. We're glad to hear that you had a great service experience with us. We apologize for any delay in completing the service, but we're glad our comfortable waiting area and courteous staff made your visit more enjoyable. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Audi Great Neck!

July 14, 2023

Excellent service. Very courteous people. Fast service, kept me informed on progress. Will definitely recommend. More

by jreilly520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mistakable Karimbaksh
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your excellent feedback! We're thrilled to hear that you received courteous and fast service from our team. We appreciate your recommendation and look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

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