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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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July 23, 2023

Best service department I’ve ever been to. Conscientious, honest and responsive. Great team…so good in inspired to get my next car from Biener. More

by rbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

Service and Sales department is top notch. Attention to the customer is always given from check in to check out. More

by rosemary63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 23, 2023

The personnel are very courteous and take the time to go out of their way to be helpful. More

by nau87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 22, 2023

Andrew was exceptional. He kept me informed and offered me a Hertz rental because of my time constraints. More

by Kimkelly929
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 22, 2023

It is always a pleasure to use Audi of Greatneck always great service. Thank you More

by tbrown4080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Jul 24, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 19, 2023

Nice clean service area the staff was friendly and the car was delivered back to us freshly cleaned. More

by joe.beltrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 15, 2023

Great service, Dani squeezed me in for an oil change a day earlier than my appointment. Took a little longer than expected to complete service, but waiting area is very comfortable and stocked with bagel More

by rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani and Mustafa
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your feedback. We're glad to hear that you had a great service experience with us. We apologize for any delay in completing the service, but we're glad our comfortable waiting area and courteous staff made your visit more enjoyable. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Audi Great Neck!

July 14, 2023

Excellent service. Very courteous people. Fast service, kept me informed on progress. Will definitely recommend. More

by jreilly520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mistakable Karimbaksh
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your excellent feedback! We're thrilled to hear that you received courteous and fast service from our team. We appreciate your recommendation and look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

July 12, 2023

Adequately staffed to keep the customers moving. The team communicated any issues clearly and quickly for me to make informed decisions on what repairs were needed. The staff was very friendly and More

by Mmaidhof24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Jul 17, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 12, 2023

Audi dealership staff in the service department are very helpful. Alway very courteous and pleasant to customers More

by dularie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Audi Great Neck responded

We appreciate your positive feedback about our service department staff at Audi Great Neck. Thank you for recognizing their helpfulness, courtesy, and pleasant demeanor. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

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