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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews
Call Service Center (516) 829-2834

754 Reviews of Audi Great Neck - Service Center

Sort by
August 05, 2023

I asked to be out by 11 AM and they had me out at 11 AM. Thank you! More

by Dcaruth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
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Aug 07, 2023 -

Audi Great Neck responded

Thanks for the review. See you soon!

August 03, 2023

Grace Lim was excellent and kind. Waited less than expected. Thank you for your kindness More

by Osman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Aug 07, 2023 -

Audi Great Neck responded

We are so glad to learn your experience was a positive one. Have a great day!

July 30, 2023

Excellent service personnel. Very good communication and updates on progress. I am confident in their assessment and suggestions for needed repairs. More

by kjzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman I worked with was not listed here.
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Jul 31, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 29, 2023

Christina was extremely helpful. Waiting area was clean and well kept. Pleased with the overall service. More

by Subyboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jul 31, 2023 -

Audi Great Neck responded

Hi there, We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. Thank you for choosing us!

July 28, 2023

The service provided was excellent and the issue with my vehicle was resolved in a timely manner. I was given a courtesy ride home. More

by B. Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Kalimbaksh
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Jul 31, 2023 -

Audi Great Neck responded

Hi there, thank you for your support! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

July 27, 2023

Service was quick, advisor Mustafa was professional and my loaner car was ready. All done in a matter of about two hours. More

by DevO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're glad to hear that you had a quick service experience with us. Mustafa, our advisor, is dedicated to providing professional service to our customers. It's great to know that your loaner car was ready, and everything was completed efficiently in about two hours. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Audi Great Neck!

July 27, 2023

Excellent service and always a pleasant experience. It all worked led out as I expected. More

by strauss8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're delighted to hear that you had excellent service and a pleasant experience at Audi Great Neck. We aim to ensure that everything works out as expected for our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

July 27, 2023

They are the best for servicing On my 13th car from them over 30 years and always have them service them Great quality work at a fair price More

by Happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Wow! Congregations on your new Audi! Thank you for the support all these years. If there is anything else we can do for you, please feel free to reach out. Enjoy!

July 25, 2023

They solved a problem for me that the previous dealer chose to ignore. I could be happier with the service technicians along with Matt being so accommodating. I never want to go to another dealership! 5* More

by Lisaroc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Audi Great Neck responded

Thank you for your positive feedback about our service technicians and Matt at Audi Great Neck. We're thrilled to hear that they were able to solve a problem for you that the previous dealer ignored. We appreciate your kind words about their service and accommodation. We're honored to have earned your loyalty, and we look forward to serving you again in the future. Thank you for choosing Audi Great Neck!

July 24, 2023

Courteous and efficient without complications. I recommend Biener Audi for its overall service and professionalism More

by dr4gums
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Audi Great Neck responded

Hi there, thank you for your support! We appreciate your kind words and are glad to hear that you had a great experience at Audi Great Neck. We're here to assist you with any future automotive needs you may have. Thank you for choosing us!

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