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Audi Great Neck - Service Center

Great Neck, NY

4.9
756 Reviews

756 Reviews of Audi Great Neck - Service Center

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August 20, 2023

The staff was efficient, friendly and courteous. They made sure that it was a pleasant experience. and that all needs were addressed and questions answered. More

by mchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Aug 21, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that our team provided you with an efficient and friendly experience. We always strive to meet all your needs and answer any questions you may have. We appreciate your feedback and hope to serve you again soon.

August 20, 2023

Representative was personable. Service was excellent.Service was above and beyond. Car was returned washed. More

by kjlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that our representative was personable and that you found our service excellent. We appreciate your feedback and hope to serve you again in the future.

August 20, 2023

Mat is the greatest at maintaining and diagnosing my 2018 Audi Etron Sportback prestige. The mechanics at Audi are knowledgeable. More

by dantreviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback! We take pride in providing exceptional service for all our customers. Our team of knowledgeable mechanics is always here to help with any maintenance or diagnostic needs for your Audi. We appreciate your support!

August 18, 2023

The Audi dealer is the only place I would bring my car. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. More

by lilyllau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Aug 21, 2023 -

Audi Great Neck responded

Hi Lily, thank you so much for your kind words! We truly appreciate your trust in us and we're glad to hear that Grace provided you with excellent service. We're always here to ensure your car is taken care of. See you next time!

August 16, 2023

Grace Lim, the service consultant, gave us the best service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain More

by EC
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Aug 17, 2023 -

Audi Great Neck responded

We're elated to hear about the outstanding service provided by Grace, our dedicated service consultant! Your satisfaction is our priority, and we're delighted to have resolved your issue seamlessly. Thank you for taking the time to share your experience, we're looking forward to serving you again soon!

August 16, 2023

Matt was extremely helpful. He was able to get my car back at the time I requested. Very professional. More

by jbuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Audi Great Neck responded

That is wonderful, we're glad that Matt could come through for you! Thank you for the review, we look forward to serving you again soon.

August 14, 2023

Great service department! Jeremy is terrific! Once you have your car serviced here, you won't want to go anywhere else. More

by jandrewmonahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Audi Great Neck responded

We're thrilled Jeremy was there to make your experience great! Thank you for coming in to see us and allowing our team to serve you. We look forward to seeing you again soon!

August 13, 2023

Perfect service. I came in with an older audi and was treated as if it just came off the lot. Highly professional. More

by piotr.wor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Aug 14, 2023 -

Audi Great Neck responded

We're so happy to hear that our team was able to provide you with an exceptional experience during your visit. We look forward to serving you again soon, thank you for coming in to see us!

August 09, 2023

I was very satisfied with the results of the service I received from the dealership yesterday, looking forward to your service in the future, thanks. More

by ljswaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our dealership. We're committed to providing excellent service and look forward to serving you again in the future.

August 07, 2023

I was able to get a service appointment quickly. The service was performed while I waited also. More

by Cmomma564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Aug 08, 2023 -

Audi Great Neck responded

That’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!

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