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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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September 10, 2023

Polite and quick Easy to check-in Everyone in the dealership was nice Use of technology was good More

by Gregorywestfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
Sep 11, 2023 -

Audi Great Neck responded

Hi Gregory, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to make the check-in process smooth and enjoyable for our customers. Your feedback is greatly appreciated!

September 09, 2023

Andrew Pennachio was very helpful and recommended service options for my car based on prior service history and mileage on the vehicle. He set up the service appointment for the earliest date that worked for More

by Prem Makhijani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirstina Hallemeyer, Andrew Pennachio
Sep 11, 2023 -

Audi Great Neck responded

Hi Prem, thank you so much for your wonderful review! We're thrilled to hear that Andrew and Christina provided excellent service, recommended options based on your car's history, and ensured a smooth and timely appointment. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

September 08, 2023

this is my third Audi with Great Neck - always keep coming back - very satisfied and my entire extended family uses Great neck Audi and just purchased 2 new Q8's so we are all extremely satisficed More

by Decdeco
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and continued loyalty to Great Neck Audi. We're thrilled to hear that you and your extended family are satisfied with our service. We appreciate your support and look forward to serving you all again in the future!

August 31, 2023

Everything went smoothly and no surprises. Service advisor was pleasant and informative. Car delivered on time More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Sep 01, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that your experience with our service advisor was pleasant and informative. We appreciate your support!

August 25, 2023

I have been coming to Audi Great Neck for more than 15 years - 6 different cars - Everything is great More

by bcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Aug 28, 2023 -

Audi Great Neck responded

Hi bcoburn! Thank you so much for your continued loyalty and support over the years. We're thrilled to hear that you've had consistently positive experiences with us and we look forward to serving you for many more years to come.

August 25, 2023

Service with Matt was excellent. I have leased several cars over the years at Great Neck Audi, overall very pleasant experience. More

by march1198
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Matt and that leasing your cars at Great Neck Audi has been pleasant overall. We appreciate your support and hope to continue providing top-notch service to you in the future.

August 25, 2023

Fast convenient service. Matt Kept me informed of the entire process. Everyone was friendly and my car was repaired to my satisfaction More

by Egw2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback! We're thrilled to hear that you had a fast and convenient experience with us. It's great to know that Matt kept you informed and that our team was friendly. We're glad we could repair your car to your satisfaction.

August 25, 2023

I don't know why this is necessary I'm very busy but the service was good More

by norcor72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Great Neck responded

Thank you for taking the time to leave a review. We're glad to hear that you found our service to be good. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 20, 2023

The staff was efficient, friendly and courteous. They made sure that it was a pleasant experience. and that all needs were addressed and questions answered. More

by mchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Aug 21, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that our team provided you with an efficient and friendly experience. We always strive to meet all your needs and answer any questions you may have. We appreciate your feedback and hope to serve you again soon.

August 20, 2023

Representative was personable. Service was excellent.Service was above and beyond. Car was returned washed. More

by kjlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that our representative was personable and that you found our service excellent. We appreciate your feedback and hope to serve you again in the future.

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