Audi Great Neck - Service Center

Audi dealership always does all it can in order too make the experience what you would expect. the experience what you would expect. More

5 Star experience all the way. Andrew took care of me ! White glove experience from start to finish! Andrew took care of me ! White glove experience from start to finish! More

Excellent service from Matt and the technicians. Very focused on getting quality work done and on time. Very focused on getting quality work done and on time. More

This is the second time that Matt has helped me with the annual service on the 2022 Audi Q7. Matt listened to all my questions and answered them clearly and succinctly, demonstrating his knowledge of the ca annual service on the 2022 Audi Q7. Matt listened to all my questions and answered them clearly and succinctly, demonstrating his knowledge of the car. The service on the car was performed flawlessly and the car was washed and cleaned inside and out upon pickup. Matt also arranged for shuttle service to my house, which was tremendous help. Overall, a great service experience with a very knowledgeable and caring service advisor. More

Thanks to Matt Westin in costumer service for professional prompt help! Always great experience Inessa Gold professional prompt help! Always great experience Inessa Gold More

The entire service process was exceptional. Very professional, attentive, courteous and accommodating. It’s always a pleasure at Audi Great Neck !! Very professional, attentive, courteous and accommodating. It’s always a pleasure at Audi Great Neck !! More

Polite and quick Easy to check-in Everyone in the dealership was nice Use of technology was good dealership was nice Use of technology was good More

Andrew Pennachio was very helpful and recommended service options for my car based on prior service history and mileage on the vehicle. He set up the service appointment for the earliest date that worked for options for my car based on prior service history and mileage on the vehicle. He set up the service appointment for the earliest date that worked for me. On the day of the appointment, I arrived earlier than my appointed time so Christina Hellemeyer helped me. She confirmed all the service items and gave me an estimated time for the completion of the job. The job was done on time nicely cleaned from inside and washed. Service with Christina was excellent. More

this is my third Audi with Great Neck - always keep coming back - very satisfied and my entire extended family uses Great neck Audi and just purchased 2 new Q8's so we are all extremely satisficed coming back - very satisfied and my entire extended family uses Great neck Audi and just purchased 2 new Q8's so we are all extremely satisficed More

Everything went smoothly and no surprises. Service advisor was pleasant and informative. Car delivered on time Service advisor was pleasant and informative. Car delivered on time More