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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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September 20, 2023

From the point at which I dropped my car off to pickup, the quality of service was excellent! Courtesy, efficiency, professionalism, immaculate and comfortable loaner car! More

by BarMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Great Neck responded

Hi BarMar, thank you for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service. Providing exceptional service and comfort is our top priority. We appreciate your feedback and hope to serve you again in the future.

September 20, 2023

Matt Weston was right on point. Device was on time and punctual. loaner car was good. More

by garyw728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Audi Great Neck responded

Hi Gary, thanks for your positive review! If you have any other questions or feedback, feel free to reach out.

September 19, 2023

Received professional timely pleasant service while sitting in a clean nearly decorated waiting area where water coffee were available More

by ambrose02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Audi Great Neck responded

Thank you for your kind words! We strive to provide a professional and pleasant environment for our customers.

September 16, 2023

Great service clean premise friendly helpful folks. Grace is always so helpful she’s the best!!!! More

by davidgeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Sep 18, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience with our service and found our team to be friendly and helpful, especially Grace. We appreciate your support and look forward to serving you again soon.

September 15, 2023

Audi dealership always does all it can in order too make the experience what you would expect. More

by queenstime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Sep 18, 2023 -

Audi Great Neck responded

Thank you for your kind words! We strive to make every experience at our Audi dealership exceptional. Your positive feedback means a lot to us. If there's anything else we can do for you, please let us know.

September 15, 2023

5 Star experience all the way. Andrew took care of me ! White glove experience from start to finish! More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Audi Great Neck responded

Thank you so much for sharing your 5-star experience with Andrew. We're thrilled to hear that he provided you with a white glove experience from start to finish. We appreciate your feedback and look forward to serving you again in the future.

September 14, 2023

Excellent service from Matt and the technicians. Very focused on getting quality work done and on time. More

by mshamim786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Great Neck responded

We are happy to hear that Matt and our service team were able to provide excellent service. Thanks for choosing Audi Great Neck, we can't wait to serve you again in the future!

September 12, 2023

This is the second time that Matt has helped me with the annual service on the 2022 Audi Q7. Matt listened to all my questions and answered them clearly and succinctly, demonstrating his knowledge of the ca More

by dimitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Great Neck responded

Hi Dimitri! Thank you for taking the time to share your experience with us. We're thrilled to hear that Matt provided you with excellent service and went above and beyond to ensure your satisfaction. We'll be sure to pass along your kind words to him. Take care!

September 12, 2023

Thanks to Matt Westin in costumer service for professional prompt help! Always great experience Inessa Gold More

by InessaSgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Audi Great Neck responded

Hi Inessa, thank you for your kind words! We're thrilled to hear that Matt provided you with professional and prompt assistance. We strive to ensure a great experience for all our customers. If there's anything else we can assist you with, please let us know.

September 10, 2023

The entire service process was exceptional. Very professional, attentive, courteous and accommodating. It’s always a pleasure at Audi Great Neck !! More

by Dmoc118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with our service. We strive to provide professional, attentive, and courteous service to all our customers. We hope to see you again soon at Audi Great Neck!

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