Audi Great Neck - Service Center

Everyone was very professional and efficient at their jobs. The waiting room and rest room was exceptionally clean and the coffee machine offering a variety of types always helps. The only issue was tha jobs. The waiting room and rest room was exceptionally clean and the coffee machine offering a variety of types always helps. The only issue was that the wait time was a bit longer than I had anticipated. However, over all I would like to thank you for a pleasant experience. More

Matt is the best part about Audi. He has helped me when i had radio issues or navigation and this obscure sound i knew he would hear. He’s just such a friendly guy and a pleasure to d He has helped me when i had radio issues or navigation and this obscure sound i knew he would hear. He’s just such a friendly guy and a pleasure to deal with. More

Mustafa Karimbaksh Was a great agent. He made sure everything i needed was taken care of and explained it very well He made sure everything i needed was taken care of and explained it very well More

Always top notch service and I've been coming to this location for 15+ years. location for 15+ years. More

The entire maintenance team, especially Matt and Grace, are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues. are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues. More

The dealership is one friendly car dealer ships I have ever been too. The place is clean the work area is clean so are the bathrooms.The technicians are well educated in the field of mechanics. My service ever been too. The place is clean the work area is clean so are the bathrooms.The technicians are well educated in the field of mechanics. My service advisor Gracie Lyn has never failed me. More

I was greeted by a friendly service adviser Christina Hellemeyer and we went over everything i needed completed on the car and explained that it would probably take approximately 90 min I was very happy Hellemeyer and we went over everything i needed completed on the car and explained that it would probably take approximately 90 min I was very happy when she called me after only 60 min that the car was completed More

Very friendly service. Expensive though for a tire replacement. Car wash was closed before I got my car so I didn’t get the wash. Expensive though for a tire replacement. Car wash was closed before I got my car so I didn’t get the wash. More

Service is always excellent - especially Matt! He always take the extra step and makes my car experience so much better! He always take the extra step and makes my car experience so much better! More