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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews
Call Service Center (516) 829-2834

754 Reviews of Audi Great Neck - Service Center

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October 22, 2023

Very professional service. Jeremy is great - super customer oriented. Communications were excellent via phone. Generally very satisfied. More

by anixi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Jeremy and found our service to be professional and customer-oriented. We strive to provide excellent communication and we're glad you're satisfied.

October 19, 2023

Andrew provided excellent and prompt service. The service department gave me an appointment in 1 day! Great service team! More

by imwinded@gmail.com
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 20, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience with our service department. Providing excellent and prompt service is what we strive for. We appreciate your feedback and look forward to serving you again in the future.

October 18, 2023

Audi great neck had always provided outstanding customer service. I have always been very satisfied More

by sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
, Mustafa Karimbaksh
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Oct 19, 2023 -

Audi Great Neck responded

Hi Sammy! Thank you so much for your kind words about our customer service. We appreciate your support and hope to continue serving you in the future.

October 17, 2023

The dealership is very clean and well organized at all times. Also the waiting room is very nice. More

by Gianmacchiarulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We take pride in maintaining a clean and organized dealership, and we're glad you enjoyed our waiting room. Your satisfaction is our priority, and we look forward to serving you again in the future.

October 14, 2023

Matt Weston provided excellent service and coordination of pickup and return. He also kept me informed of service needed and pricing. More

by gjb214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided excellent service and kept you well-informed throughout the process. We appreciate your feedback and hope to assist you again in the future.

October 13, 2023

Great service! Excellent car care! Wonderful and accommodating staff, in particular Christina Hellemeyer! Would recommend this dealership. More

by Paulo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Oct 16, 2023 -

Audi Great Neck responded

Hi Paulo! Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a great experience with our service and staff, especially Christina. We appreciate your feedback and hope to see you again soon!

October 11, 2023

Customer service was very informative, upfront and courteous. They responded to my questions as soon as they had the answer More

by steve.gleason7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 11, 2023 -

Audi Great Neck responded

Thanks for taking the time to share your experience with us, Steve! We look forward to serving you again soon.

October 09, 2023

The service was amazing they helped me sending a video so that I was able to make it to the dealer amazing!! More

by leba1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're glad to hear that our service was amazing and that we were able to help you send a video. We appreciate your feedback and hope to assist you again in the future.

October 06, 2023

Scheduling and tweaking of the numerous items that needed to be handled worked perfectly. Thanks to the entire crew. More

by Realjpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
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Oct 09, 2023 -

Audi Great Neck responded

Thank you for your kind words about our scheduling and handling of items. We're glad everything worked perfectly for you. We appreciate your support and hope to continue delivering great service to you.

October 05, 2023

Christina Hellemeyer was excellent. Extremely helpful. Will definitely consider Beiner for my next Audi lease because of her level of service. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christna Hellemeyer
Report | Print
Oct 06, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're thrilled to hear that Christina provided excellent and helpful service. We look forward to assisting you with your next Audi lease at Audi Great Neck. Have a great day!

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