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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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November 14, 2023

The service appointment was quick and smooth. Emails were sent before the appointment for reminder. Service Advisor was very understandable. Provided a lot of information on the services was nee More

by KevinH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Nov 15, 2023 -

Audi Great Neck responded

Hi Kevin, thank you for your positive review! We're glad to hear that your service appointment went smoothly and that our team provided you with helpful information. We appreciate your feedback and look forward to serving you again in the future.

November 09, 2023

Great attention to detail and customer service. My service advisor was truly dedicated. It was a pleasure More

by TonyPascofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Nov 10, 2023 -

Audi Great Neck responded

Hi Tony, thank you for your kind review! We're thrilled to hear that you had a great experience with our team. Attention to detail and excellent customer service are our top priorities. We appreciate your support and hope to serve you again soon!

November 08, 2023

Every time I go to Biener Audi to have my car serviced I am greeted by such a great staff. all my questions and concerns are always answered More

by RLTALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Nov 09, 2023 -

Audi Great Neck responded

Thank you so much for your kind words about our staff at Audi Great Neck. We're thrilled to hear that they consistently provide excellent service and address all your questions and concerns. We appreciate your loyalty and look forward to serving you again in the future.

November 08, 2023

jeremy was very attentive and caring about my services needs. excellant to work with and very professional. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
Nov 09, 2023 -

Audi Great Neck responded

Hi Jeff, thank you so much for your kind words! We're thrilled to hear that Jeremy provided attentive and caring service. We appreciate your feedback and look forward to serving you again!

November 02, 2023

Mustafa was wonderful to work with. He understood what was needed and got me out of there within a reasonable amount of time. Thank you Mustafa. More

by LIRK2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Report | Print
Nov 06, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that Mustafa provided you with excellent service and met your needs efficiently. We appreciate your feedback and look forward to serving you again in the future.

November 01, 2023

Matt explained everything very well. I have been coming there ever since I bought my vehicle and I am pleased with their service. More

by amohan516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Nov 02, 2023 -

Audi Great Neck responded

We're thrilled to hear that Matt provided you with excellent service and that you've been a long-time satisfied customer at Audi Great Neck. Thank you for your continued trust in us!

November 01, 2023

The services at Great Neck was great! The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look fo More

by Amoore1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mortell, Mike Firouztale, Matt Weston, Jeremy DeJesus
Report | Print
Nov 02, 2023 -

Audi Great Neck responded

We're delighted to hear about your excellent experience at our Great Neck dealership and service center. Thank you for your kind words, and we're looking forward to providing top-notch service on your future visits!

November 01, 2023

Amazing customer service every employee greets with a smile and asks if they can help More

by Vau123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Report | Print
Nov 02, 2023 -

Audi Great Neck responded

We're delighted to hear about your positive experience with our exceptional customer service. Your satisfaction is our priority at Audi Great Neck!

October 31, 2023

Got me in right away and fixed my brakes and changed my oil in a timely fashion More

by ritterband
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Nov 02, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your experience with our service department! We look forward to helping you again soon.

October 30, 2023

Service advisor very accomodating and I was out in an hour. Speedy service appreciated. Thanks! More

by dawnde3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Report | Print
Oct 31, 2023 -

Audi Great Neck responded

Thanks for taking the time to share your experience with us. We look forward to helping you again soon!

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