Audi Great Neck - Service Center

The services at Great Neck was great! The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look fo The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look forward to future visits for my Audi services. More

Amazing customer service every employee greets with a smile and asks if they can help smile and asks if they can help More

Got me in right away and fixed my brakes and changed my oil in a timely fashion oil in a timely fashion More

Service advisor very accomodating and I was out in an hour. Speedy service appreciated. Thanks! hour. Speedy service appreciated. Thanks! More

Jeremy De Jesus was incredibly helpful ! ! Can only comment about the service dept as that is the dept I dealt with ! Can only comment about the service dept as that is the dept I dealt with More

I have two Audis that I purchased through Biener Audi and whenever I have them serviced, I enjoy the experience. Greg and Jeremy are excellent. I typically usually always work with Jeremy and I find him to b whenever I have them serviced, I enjoy the experience. Greg and Jeremy are excellent. I typically usually always work with Jeremy and I find him to be very friendly, responsive, and easy to work with. He is definitely an asset to the service team and I hope he is recognized for that. More

My family has been buying Audi vehicles since 1985. One of the main reasons we keep coming back to Biener Audi is they’re exceptional service. Whether you’re speaking to Danny or Carol to help set up a One of the main reasons we keep coming back to Biener Audi is they’re exceptional service. Whether you’re speaking to Danny or Carol to help set up an appointment or check on the status of your vehicle and/or dealing directly with the service personnel Andy, Mustafa, Christina, and more recently Grace Lim and the service Manager, Amrit Hiralall. Both Grace and Amrit have gone above and beyond to ensure my vehicle was serviced properly, test driven and returned in a timely manor. Grace even checked in to make sure I arrived at my destination with no issues…. Who does that these days? If you are shopping for an Audi vehicle and want a professional experience and quality service Biener Audi of Great Neck should be your only choice!! More

Highly professional and I must add very honest. ..I have written proof just how honest they. ..I have written proof just how honest they. More

Great service and customer satisfaction! Service advisors were helpful. I would bring car back here again for service. Service advisors were helpful. I would bring car back here again for service. More

My situation was ultimately handled by Ms Grace Lim professionally quickly, pleasantly and correctly. I am very pleased with the service and most especially with her professionally quickly, pleasantly and correctly. I am very pleased with the service and most especially with her More