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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews
Call Service Center (516) 829-2834

754 Reviews of Audi Great Neck - Service Center

Sort by
November 17, 2023

Great service, recommend this dealer above all others on Long Island. I won’t take my car anywhere else. More

by jandrewmonahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
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Nov 20, 2023 -

Audi Great Neck responded

We appreciate your recommendation and look forward to serving you again in the future.

November 16, 2023

Great employees at the front desks and excellent mechanics. Service center is very clean and organized. One of the reasons I’ve purchased 3 Audi’s there. More

by Jcam41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul DiPaolo
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Nov 17, 2023 -

Audi Great Neck responded

We're thrilled to hear that you've had a great experience with our employees and service center. We appreciate your continued support and loyalty. If there's anything else we can do for you, please let us know.

November 16, 2023

Very professional, friendly, and efficient. Jeremy is great! Very easy experience and will recommend them. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Audi Great Neck responded

We're thrilled to hear that your experience was professional, friendly, and efficient. If there's anything else we can assist you with, please let us know.

November 16, 2023

Service personnel were top notch. Explained everything to me and helped save me quite a bit of money. Top notch More

by mikhael4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
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Nov 17, 2023 -

Audi Great Neck responded

Hi Mikhael, thank you for your kind words! We appreciate your positive feedback and hope to serve you again in the future.

November 14, 2023

The service appointment was quick and smooth. Emails were sent before the appointment for reminder. Service Advisor was very understandable. Provided a lot of information on the services was nee More

by KevinH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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Nov 15, 2023 -

Audi Great Neck responded

Hi Kevin, thank you for your positive review! We're glad to hear that your service appointment went smoothly and that our team provided you with helpful information. We appreciate your feedback and look forward to serving you again in the future.

November 09, 2023

Great attention to detail and customer service. My service advisor was truly dedicated. It was a pleasure More

by TonyPascofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Audi Great Neck responded

Hi Tony, thank you for your kind review! We're thrilled to hear that you had a great experience with our team. Attention to detail and excellent customer service are our top priorities. We appreciate your support and hope to serve you again soon!

November 08, 2023

Every time I go to Biener Audi to have my car serviced I am greeted by such a great staff. all my questions and concerns are always answered More

by RLTALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Audi Great Neck responded

Thank you so much for your kind words about our staff at Audi Great Neck. We're thrilled to hear that they consistently provide excellent service and address all your questions and concerns. We appreciate your loyalty and look forward to serving you again in the future.

November 08, 2023

jeremy was very attentive and caring about my services needs. excellant to work with and very professional. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Audi Great Neck responded

Hi Jeff, thank you so much for your kind words! We're thrilled to hear that Jeremy provided attentive and caring service. We appreciate your feedback and look forward to serving you again!

November 02, 2023

Mustafa was wonderful to work with. He understood what was needed and got me out of there within a reasonable amount of time. Thank you Mustafa. More

by LIRK2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Report | Print
Nov 06, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that Mustafa provided you with excellent service and met your needs efficiently. We appreciate your feedback and look forward to serving you again in the future.

November 01, 2023

Matt explained everything very well. I have been coming there ever since I bought my vehicle and I am pleased with their service. More

by amohan516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Audi Great Neck responded

We're thrilled to hear that Matt provided you with excellent service and that you've been a long-time satisfied customer at Audi Great Neck. Thank you for your continued trust in us!

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