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Audi Great Neck - Service Center

Great Neck, NY

4.9
754 Reviews

754 Reviews of Audi Great Neck - Service Center

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November 29, 2023

Everyone I interacted with was professional and informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbask
Dec 01, 2023 -

Audi Great Neck responded

Hi Rose, thank you so much for your kind words! We're thrilled to hear that our team was able to address all your concerns and provide you with a helpful video. We appreciate your feedback and look forward to serving you again in the future!

November 27, 2023

Great service, Andrew was fantastic, communication was great, service was done in a timely manner More

by Hiachig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 28, 2023 -

Audi Great Neck responded

We're thrilled to hear that Andrew provided fantastic service and that communication was great throughout. We appreciate your support and hope to work with you again soon!

November 26, 2023

Matt and the other service staff got my vehicle done in a timely fashion. I love audi great neck! More

by Zhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Great Neck responded

We're thrilled to hear that Matt and our service staff provided you with a prompt and efficient experience. We appreciate your kind words and your support for Audi Great Neck.

November 26, 2023

The service was fast, 100% and more, everyone was very helpful and very nice, I will be back when I need more service, thanks. More

by cookmannhg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Nov 27, 2023 -

Audi Great Neck responded

We're thrilled to hear that our team was able to provide you with fast and helpful service. We can't wait to serve you again in the future.

November 23, 2023

Jeremy is always the best. We have been going to Beiner for 10 years because of the customer service. Everything is transparent and service is excellent More

by SIRINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for being a loyal customer for 10 years! We're thrilled to hear that Jeremy always provides excellent service and that you appreciate our transparent approach. We truly value your support and look forward to serving you for many more years to come.

November 23, 2023

Mustapha, was very helpful and kept me informed,as to the progress of my repair and insurance claim. The situation was initially stressful. However, he quickly made me comfortable with what was wrong, what n More

by hb911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha: 5 stars
Nov 24, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with Mustafa. Our mechanics take pride in their work and we're thrilled to hear that you're pleased with the service.

November 20, 2023

I needed to replace the battery in my Key fob and I was taken in immediately and was finished in 15 minutes. The customer service rep was very easy to work with. More

by Rsacks1915
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the woman I worked with.
Nov 21, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that our team provided you with quick and friendly service for your key fob battery replacement. We appreciate your feedback and hope to assist you again in the future.

November 19, 2023

Audi Great Neck once again provides incredible service. They always go above and beyond for their customers. There is no other Audi dealer I would want to bring my Audi to. More

by jeremyjej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Nov 20, 2023 -

Audi Great Neck responded

Hi Jeremy, thank you so much for your kind words! We appreciate your loyalty and look forward to continuing to exceed your expectations.

November 18, 2023

Great service , Matt was very helpful , I was able to get back the car in 2 days with no delays. Highly recommend this car service More

by Naboush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Audi Great Neck responded

We're thrilled to hear that Matt provided you with great service and that you had a smooth experience with our car service. We appreciate your recommendation and look forward to serving you again in the future.

November 17, 2023

My service experience was excellent. I was in and out in a timely fashion. They committed to two hours and stuck to it More

by rfkellyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Nov 20, 2023 -

Audi Great Neck responded

Thank you for sharing your experience with us. We're thrilled to hear that our service was excellent and that we were able to stick to the timeline. We appreciate your feedback and look forward to serving you again in the future!

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