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Audi Glenwood Springs
Glenwood Springs, CO
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 259 reviews
August 29, 2015
highly recommend My husband and I just bought an Audi from the dealership in Glenwood Springs and had a very positive experience. I highly recommend their dealership, My husband and I just bought an Audi from the dealership in Glenwood Springs and had a very positive experience. I highly recommend their dealership, especially Alex Feller and Jeff Hummel. They understood what we were looking for and that we wanted to stay within our budget and they helped us get the best deal possible. The customer service was great, and they were super accommodating with our work schedules and were willing to stay late. We also got a great deal on our trade in. I definitely recommend them if you are in the market for a new Audi. More
by kellym
Employees Worked With
Alex Feller, Jeff Hummel, Bridget Ryan
August 29, 2015
Bad experience Traveled 100 miles to look at a new Audi at Audi Glenwood Springs. Walked the entire parking lot, stood in the showroom then sat in the showroom and Traveled 100 miles to look at a new Audi at Audi Glenwood Springs. Walked the entire parking lot, stood in the showroom then sat in the showroom and watched sales people come and go with no customers walk by without offering to help, say hello or acknowledge our presence. When leaving, I caught the eye of a salesman looking out through a window and gestured what the xxxx? Out came a bald man offering a better parking spot for my car as I was backing out and, oh, by the way is there something we wanted? Bad experience. Would definitely NOT recommend this dealer. More
by ReviewerGWSAudi
Employees Worked With
bald man unidentified
May 06, 2015
The best buying experience of my life. Thank you very much for making my buying experience so great. I have bought a lot of cars over my lifetime and this was hands down the best experien Thank you very much for making my buying experience so great. I have bought a lot of cars over my lifetime and this was hands down the best experience I have ever had. No hassle, no surprises, easy, quick and painless. More
by richc
Employees Worked With
Alex Feller
March 31, 2015
Great Customer Service Buying my new car through Glenwood Audi was without question the best auto purchase experience I've had. Everyone was genuinely interested and engagi Buying my new car through Glenwood Audi was without question the best auto purchase experience I've had. Everyone was genuinely interested and engaging with my questions and concerns. I initially contacted the dealership via the internet, and they got back to me the same day. They helped me along each step in the process, and were very prepared upon my arrival to the store. This made the processing time very short, and I was quickly in the car with Alex learning about all the bells and whistles of the new car. I'm not sure when I'll be in the car market again, but when I am, it won't take long for me to know where I'll go first! More
by ehlias
Employees Worked With
Bridgett in Finance, Alex Feller, Jeff Hummel, Corstiaan Westerhuis, Bridget Ryan
February 23, 2015
Above and Beyond Alex, Ronnie, and the rest of the team made my car purchase painless and fun! They take a lot of pride in what they do and stand behind their produc Alex, Ronnie, and the rest of the team made my car purchase painless and fun! They take a lot of pride in what they do and stand behind their products! I bought a used car - as is. After taking my car home, we noticed the windshield had a defect it. They happily replaced the windshield (since it had been replaced prior to my purchasing it and was still under warranty) and even came to my place in Gypsum to pick it up so I didn't have to take time out of my day to have it replaced. That's going above and beyond! Thanks so much! More
by bethany
Employees Worked With
Alex Feller
February 16, 2015
Pleasant experience My husband and I stopped in late on a Friday night recently to look at a Q5. Alex warmly greeted us and immediately had us test driving a car. Though My husband and I stopped in late on a Friday night recently to look at a Q5. Alex warmly greeted us and immediately had us test driving a car. Though it was late in the day, he didn't make us feel rushed and took time to answer all of our questions. We appreciated his enthusiasm and knowledge of the Q5 and though we did not end up buying that particular vehicle, we worked with Alex over the next couple of weeks to purchase another Q5, which we love. Alex, Jeff and Ronny were all great to work with at the dealership and made it a very pleasant experience. More
by racholt
Employees Worked With
Alex Feller, Jeff Hummel
January 17, 2015
Excellent Dealer...above and beyond when I had issue! Came to test drive an A6 Avant and loved it. Our bank couldn't get us in the car but their finance team did (at 3 points lower!) When I noticed a mi Came to test drive an A6 Avant and loved it. Our bank couldn't get us in the car but their finance team did (at 3 points lower!) When I noticed a minor oil leak around the valve covers they took it back and replaced both without so much as a dime out of my pocket! Keep in mind this was an "as-is" purchase and they are under no obligation to do anything. Alex was informative and very knowledgeable about the vehicle. I was even invited back to go over all of the cars features at a later date because I was in a rush to get to work. Something tells me I will be looking to upgrade in a few years when my daughters are of driving age. More
by gknapp17
Employees Worked With
Alex, Ronnie, Alex Feller
April 29, 2014
Great Dealer! Great Car! My husband and I pulled off at Elk Mountain Motors on our way through Glenwood to see what used AUDI and VWs they might have in stock. Upon first look My husband and I pulled off at Elk Mountain Motors on our way through Glenwood to see what used AUDI and VWs they might have in stock. Upon first look they did not have what we were searching for (a used Audi or VW wagon, or small SUV with 4 wheel drive) This vehicle would be replacing my front wheel drive 2007 VW Passat Wagon that I LOVED but I needed 4 wheel drive. I test drove a 2012 Audi Q5 with 14k miles, but quite honestly it was out of our price range, we were looking for something with more miles and a lower price tag. We were about to drive away when the Manager Jason realized he had just the vehicle for us that was not physically on the lot, we had to wait a bit for it to arrive, but when it did, he was right! It was my dream car - a black with cinnamon leather interior 2011 Audi Q5 with 50k miles. We drove it, we negotiated my trade in, got an incredible percentage rate through them, and in the end bought it! Everyone was wonderful and we drove away in a truly amazing vehicle. A BIG THANK YOU to all at Elk Mountain Motors! More
by aurajones
Employees Worked With
Jason Wilenski, Andrew and Sara
January 26, 2014
My son and I came to test drive an Audi We ended up My son and I came to test drive an Audi We ended up after a long afternoon- leaving for lunch and to discuss- driving off in our beautiful midnight b My son and I came to test drive an Audi We ended up after a long afternoon- leaving for lunch and to discuss- driving off in our beautiful midnight blue Audi. This was the first car we loved when we arrived. The team worked diligently to see if there was a way to make this work. It was not easy and they had great synergy and teamwork and made the experience fine and comfortable for us. More
by pjbronsonphd
Employees Worked With
Rob Stokvis, Chris Hamlin, John ( financial mgr)
November 12, 2013
I was at our vacation home in Clark,Colorado (north of Steamboat Springs)when my 2010 Tiguan developed a problem that could only be fixed by a VW dealer. The Tiguan was thus towed to Elk Mountain Motors Steamboat Springs)when my 2010 Tiguan developed a problem that could only be fixed by a VW dealer. The Tiguan was thus towed to Elk Mountain Motors, recommended by the local auto repair facility. . Steve in the service department was professional, prompt, and friendly in discussing and diagnosing the needed repair -- which was then performed speedily. While I was on the Elk Mountain website I looked at their inventory, as I had been considering a new car. I found a great looking certified pre-owned Audi Q5, and made several calls and inquiries about the possibility of trading in my Tiguan.The initial response seemed a little slow; but I then connected with Rob, who turned out to be the salesperson of anyone's dreams. He brought the car the 140 miles to our house, coached me through a lengthy, relaxed test drive which convinced me to buy the car as quickly as I could, had worked out a payment plan with Chris, went through all the literature and due diligence, saved me money with the registration, gave me the keys and journeyed back to Glenwood Springs. Everything he promised to send has arrived. The car is all that I hoped for - and more. Except for that odd lack of interest in my first inquiry, my experience with Elk Mountain was terrific. More
by Annstran
Employees Worked With
Steve(service) Rob (sales)
