Audi Glenwood Springs

Class Act - Excellent Customer Service My experience with Audi Glenwood Springs was quite the opposite of most of my previous car-buying experiences - it was highly positive and efficient. My experience with Audi Glenwood Springs was quite the opposite of most of my previous car-buying experiences - it was highly positive and efficient. Rich treated me as though I were a life-long client. He understood that this was not just another transaction to me, but a serious decision. He was highly knowledgeable, and treated me with respect and consideration - something I have not experienced from most salesmen when buying a car. He also went above and beyond to accommodate my needs, facilitating a long-distance transaction, patiently sending information each time I called him with yet another question. He and the entire team worked seamlessly together to get everything done. I could not be more impressed with the overall experience. Rich, and this dealership as a whole, are a class act. Don't bother going anywhere else. More

Great Sales/Customer Service Experience, Perfect Used Car Richard Gouhin created a warm, comfortable experience and showed he sincerely cared, treating us like old friends while meticulously meeting our needs Richard Gouhin created a warm, comfortable experience and showed he sincerely cared, treating us like old friends while meticulously meeting our needs. He made the test drive, purchase, and financing a breeze and fun with the help of all the other employees in all departments showing their support and caring in creating an excellent and totally positive buyer's experience. Audi Glenwood Springs has an efficient and effective team. Thanks Rich and All! More

The extra mile My boss bought a car from this dealership for his second home in Colorado. I'm a personal assistant and living in California, I was challenged with ha My boss bought a car from this dealership for his second home in Colorado. I'm a personal assistant and living in California, I was challenged with having to figure out how to register the car long-distance. I called Audi Glenwood hoping to get some assistance and I was lucky enough to reach Alex who is the actual salesman who sold my boss the car. After talking for a bit and explaining my situation, Alex remembered my boss even though their interaction was months ago. He gave me all the information I needed and even gave me a direct number to reach him again if I needed him. I did end up calling him again for more help and he went out of his way to contact the tax office for me and set me up for success. Alex went way above and beyond to help me when he could easily have brushed me off, especially since the sale ended months ago and knowing I'm thousands of miles away so he may never see me face to face. THAT'S what customer service is all about, or at least should be. Go there. And ask for Alex! More

Great service I bought my Audi from Rob Stokvis. He was extremely knowledgeable and passionate about selling Audi's. I highly recommend him and will use him again I bought my Audi from Rob Stokvis. He was extremely knowledgeable and passionate about selling Audi's. I highly recommend him and will use him again. More

Great experience After owning the car for a few months I returned to the dealer to receive some more instruction on the navigation system. Richard spent about and hou After owning the car for a few months I returned to the dealer to receive some more instruction on the navigation system. Richard spent about and hour and a half going over the navigation system and all the other features of the car. Then he took me out on the highway to make sure I was up to speed on using all the cool features of the Audi. Great fun! More

Recently purchased a 2012 Audi A7 Rich was extremely helpful through the entire process. He has also followed through after the sale to see how we were enjoying the car so far. Rich was extremely helpful through the entire process. He has also followed through after the sale to see how we were enjoying the car so far. More

Great experience buying a CPO Audi I drove 170 miles to buy a CPO Audi from Glenwood Audi. Both Michael and Rich made the purchase quick and easy. They had the car I wanted and worked I drove 170 miles to buy a CPO Audi from Glenwood Audi. Both Michael and Rich made the purchase quick and easy. They had the car I wanted and worked with me to make a great deal. I will definitely look to purchase from them again, as the experience I had with their staff justifies the distance I had to travel. More

Great car buying experience. Alex was very helpful. It was fast and efficient and I enjoyed the experience. The car was detailed but could've been better. Staff was friendly and f Alex was very helpful. It was fast and efficient and I enjoyed the experience. The car was detailed but could've been better. Staff was friendly and financing was easy. Overall good experience! More

Amazing Experiance! We have to give huge kudos to all the sales team for making my buying experience painless and enjoyable. Alex, Jeff and Cors were amazing. They went o We have to give huge kudos to all the sales team for making my buying experience painless and enjoyable. Alex, Jeff and Cors were amazing. They went out of their way to ensure everything went smooth. Bridget made the finance process quick, easy and hassle free. a big Thank You to all of them. We love our Q5! More

Second S5 Cabrio! This is my 6th Audi in 15 years. I'm a fan of the brand AND this dealership. Great experience. They consistently go above and beyond. Thanks Audi Glen This is my 6th Audi in 15 years. I'm a fan of the brand AND this dealership. Great experience. They consistently go above and beyond. Thanks Audi Glenwood Springs! More