
Audi Glenwood Springs
Glenwood Springs, CO
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Great Experience!!! My expectations were exceeded. It was such a fantastic experience and Rich was so knowledgeable that it made our decision that much easier. Thank Yo My expectations were exceeded. It was such a fantastic experience and Rich was so knowledgeable that it made our decision that much easier. Thank You! More
Straight Shooters I recently purchased a used '03 Audi A4 3.0 from Richard. I stumbled on the listing at cars.com and when I inquired about the vehicle Richard told me I recently purchased a used '03 Audi A4 3.0 from Richard. I stumbled on the listing at cars.com and when I inquired about the vehicle Richard told me that they weren't planning on putting it on the lot, but were planning to sell it to a wholesaler instead. I had been looking for a replacement vehicle for about a month, and I really didn't want to spend a lot of money. Having been known to turn the occasional wrench I wasn't afraid of a car that needed a little TLC. What I found was just the gem I was looking for. The vehicle was pretty clean (it hadn't been to the detailer since the plan was to wholesale it) and it had a few minor problems that I thought should be expected from a used car, but overall it was a great runner. I was very impressed with how Richard and Michael did business. Even though I wasn't spending a lot of money they treated me with the upmost respect and transparency. They had their lead mechanic come in and go over a list of problems that they were aware of and wanted to make sure I understood what they were. I was perfectly fine with all of them and we closed the deal. Bridget was also a real pro handling my cash payment, the title transfer and other paperwork quickly and was very pleasant. I'd this team to anyone. They did business how I do business. They were friendly and professional, and if there were problems they were upfront and honest about them. The title of my review says it all...they are straight shooters. More
Excellent customer service This sale was about the people and not just making sale. The customer service and team work was excellent. They were very knowledgeable about the vehi This sale was about the people and not just making sale. The customer service and team work was excellent. They were very knowledgeable about the vehicles and very patient in explaining things. We have already recommended a friend to go to Audi. More
Great people, excellent vehicle My experience with this dealership urges me to enthusiastically recommend them to potential buyers. I live in Denver, over three hours one-way from G My experience with this dealership urges me to enthusiastically recommend them to potential buyers. I live in Denver, over three hours one-way from Glenwood Springs, and would happily make the trip again to purchase a desired Audi. Over the past 15 years, I have driven many Audis and dealt with every dealership in Boulder and Denver at one point or another. No other dealership has given me the same level of service, either with respect to sales or finance, of Glenwood Springs Audi. These people are true professionals and make the experience satisfying and pleasant. From first stepping into their pristine and well-organized dealership, to dealing with Rich Gouhin and Mike Bonino (very knowledgeable and fair sales folks), to the extremely resourceful financier Bridgett Ryan, to the beautifully detailed Audi S5 that I picked up from their garage - it was never anything less than a solid "A+". Thank you and see you again when I'm ready for the next Audi. More
Easy-No Hassle Richard Gouhin was great to work with and no pressure. Went out of his way to get a better interest rate. Bridget was also nice to work with. Richard Gouhin was great to work with and no pressure. Went out of his way to get a better interest rate. Bridget was also nice to work with. More
Alex Feller was our salesman and was very knowledgeable The dealership is conveniently location off the Interstate. Our salesman was very knowledgeable about the Q7. He knew the history of why things were The dealership is conveniently location off the Interstate. Our salesman was very knowledgeable about the Q7. He knew the history of why things were designed as they are and pointed out the upgrades since the last model. He pointed out items of high quality, such as the leather, that makes a difference in both aesthetic decisions and long lasting wear decisions. He let me get the full experience of driving the Quattro transmission during my test drive. An indoor space where the car can be reviewed would have been nice (snow storm outside). More
Easy - Great Support The support received by Richard was amazing., Helped us find a better deal in interest rates. All the people from delivering to closing and signing pa The support received by Richard was amazing., Helped us find a better deal in interest rates. All the people from delivering to closing and signing papers are very professional and nice. I would go back in a heart beat to purchase another car and recommend people to purchase from Richard great dealer specialist. More
Excellent Personal Our experience with the dealership was one of the best we have had. The individuals we deal with are the kind of people that want to and do provide th Our experience with the dealership was one of the best we have had. The individuals we deal with are the kind of people that want to and do provide the best in service. We delt with Rochard Gouhin ,Michael Bonino and they could not of been more helpful and pleasant. When we buy our next car we will definitely return to deal with Richard and Michael. More
Amazing Experience Great experience all around! Gave me a more then fair trade in value on my previous car, and got us in the vehicle we came for! I highly recommend wor Great experience all around! Gave me a more then fair trade in value on my previous car, and got us in the vehicle we came for! I highly recommend working with Richard and Ronnie. Definitely will return! More
Effortless & Seamless I recently made a new car purchase with the Audi Glenwood Springs location. I worked with Michael Bonino. He was simply amazing! He was very patient d I recently made a new car purchase with the Audi Glenwood Springs location. I worked with Michael Bonino. He was simply amazing! He was very patient during the approval process. He kept me informed throughout the day as he needed additional information, and to top it off, he had the car delivered to me as I couldn't pick it up from the dealership due to a medical condition. In today's world its hard to find good customer service, and I was very impressed by all of Mr. Bonino's efforts. I'm proudly a satisfied Audi Glenwood Springs customer. Thank you for the experience! More