Audi Fresno - Service Center

Always treated well I've never had any complaints about the treatment I receive from the service staff at Fresno Audi: someone always meets me within seconds after I pul I've never had any complaints about the treatment I receive from the service staff at Fresno Audi: someone always meets me within seconds after I pull up; the service rep is courteous and explains the work to be done; something to drink is always offered before I leave the service rep's desk; and, the service rep (usually Shane Atkins) makes at least two visits to the waiting area to keep me apprised of the work being done on my car. My only complaint is that it's expensive. However, I know the work is being done correctly and the dealership will stand behind the work if there are ever any issues. More

Satisfied So far I am really satisfied with all of the employees who helped me and they put their all efforts to answer the all enquiries made by me.. So far I am really satisfied with all of the employees who helped me and they put their all efforts to answer the all enquiries made by me.. More

Great Experience Friendly Service from the time you walk in and they make sure your walk out happy. Great on following up, wont't go anywhere else . Friendly Service from the time you walk in and they make sure your walk out happy. Great on following up, wont't go anywhere else . More

Porsche Service is a notch better than you would expect from Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and the Porsche service is great everything that you expect and then some. They really work as a team under Dan’s toolage. I love that you call back and they all seem to know the status of your car. More

40,000 Mile Check Made So Easy Our scheduled 40,000 mile check went without a hitch. We were given a loaner, the service took all day so we returned to our nearby home. Later that a Our scheduled 40,000 mile check went without a hitch. We were given a loaner, the service took all day so we returned to our nearby home. Later that afternoon Shane Atkins called said everything had been completed and the car would be ready, as promised the following day. The car was serviced and washed! Shane made this process very easy, keep us informed of what was going to be done and also let up know of upcoming items that we may have to deal with. I so appreciate Shane and the master mechanics that keep us safe and running. Shane is never to tired or exasperated with me to walk me through minor ( ie: setting the clock😊) tech problems over the phone. Thank you Shane Atkins and Fresno Prorsche Dealership. More

Peace of mind For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and b For years the service department has been truly exceptional! The best service period. Everyone is always courteous, knowledgable, and goes above and beyond. I always know I’m going to be taken care of with ease. I woukd buy another Audi simply because of this service department. More

excellant customer service The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and a The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and assistance when needed. More

Maintenance Service It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. More

Efficient and Quality Service Love this dealership. Shane always takes great care in explaining service options. He is a great communicator and my car is always in super conditio Love this dealership. Shane always takes great care in explaining service options. He is a great communicator and my car is always in super condition when I drive away. More

Professional and courteous Shane Atkins is an excellent service advisor. Shane took the time to answer my questions and he’s familiar with how the 911 performs, which helped me Shane Atkins is an excellent service advisor. Shane took the time to answer my questions and he’s familiar with how the 911 performs, which helped me better understand my vehicle. More