Audi Fresno - Service Center

Attentive and great service The guys here are always nice and welcoming. They get you in and out and make sure everything is taken care of for you. Loaner service is convenient t The guys here are always nice and welcoming. They get you in and out and make sure everything is taken care of for you. Loaner service is convenient too. More

Problems with tail light. 911 Thought a bulb was out on the brake light. Not that easy. Some critter chewed a few wires😡. Guys in service found the problem , fixed it and price wa Thought a bulb was out on the brake light. Not that easy. Some critter chewed a few wires😡. Guys in service found the problem , fixed it and price was not as bad as I thought it would be. Gotta look up stairs. What a treat to see the sports cars. CJ introduced himself. Nice guy. Thanks Brian,Daniel More

Porsche Service First visit to Porsche FRESNO for service. Bryan was very professional & friendly. Pleased with everything, except my car was not washed & was told First visit to Porsche FRESNO for service. Bryan was very professional & friendly. Pleased with everything, except my car was not washed & was told it would be. More

Continue to get great service here Fresno Audi is great. Every time I bring my car there, the service advisors go out of their way to get me everything I need. I expect great service Fresno Audi is great. Every time I bring my car there, the service advisors go out of their way to get me everything I need. I expect great service from Audi, and Fresno Audi meets that expectation. More

Consistent Brian is consistent in his attention to my service needs. He's always accommodating and has a good sense of judgement and concern for his customers n Brian is consistent in his attention to my service needs. He's always accommodating and has a good sense of judgement and concern for his customers needs. More

Above expectations. Shane was very informative and helpful. He took the time to suggest purchasing Audi Care which will save us on future service expenses. He as always b Shane was very informative and helpful. He took the time to suggest purchasing Audi Care which will save us on future service expenses. He as always been very professional to work with. More

Great Service Experience Extremely friendly service group that makes you feel your business is very important to them. Always very professional and do all they can to make su Extremely friendly service group that makes you feel your business is very important to them. Always very professional and do all they can to make sure you have a truly great customer experience. This time the service was simply an oil change and tire rotation, but they made sure I was aware of the wait time and that they would be happy to transport me anywhere I might need/want to go. I waited it out and spent my time looking at all the great cars they had in the showroom area. More

Not accommodating for car loaner. But no choice. Needed to bring the car for rear window repair.. My husband had to take time off to give me a ride back home. It is 45 min ride. When the car was re Needed to bring the car for rear window repair.. My husband had to take time off to give me a ride back home. It is 45 min ride. When the car was ready, I planned to pick up the car in the morning by taking Amtrack. Made an arrrangement with the service man to be picked up by the dealer shuttle. I kept on calling on my arrival at Fresno. No one answered. Finally I took Uber. More over I had long wait time until someone attended Actually Brian who is not my service person started helping. Shane was not going to be there, so he gave to Hugo. This is nothing to do with the Sevice person. It is the dealership that I have complaining about. We have Audi and Porsche. This dealership does not cater to customer service. We have had super service at Lexus and now we get excellent service at Mercedes. Hope you look into getting better. Atlesse considerate about out of town customer.& More

Great Experience My appointment was at 1 and I arrived a couple of minutes early and they took me right in. My service agent Hugo was very professional and polite. Hug My appointment was at 1 and I arrived a couple of minutes early and they took me right in. My service agent Hugo was very professional and polite. Hugo explained what services they were going to perform and that it would probably take a couple of hours. I went for a walk and was back in about 1,5 hours. I sat in the waiting area for about 20 minutes and Hugo came out and told me that they were washing my car and it would be ready in a couple of minutes. Hugo came out 5 minutes later and my car was ready. Final bill was even lower than the estimate. I would recommend Fresno Audi to everyone. More

Porsche service Quick. Accommodating . Promised a loaner and I enjoyed testing the Macan. Car cleaner when picked up than when I dropped it. Email updates were quick Quick. Accommodating . Promised a loaner and I enjoyed testing the Macan. Car cleaner when picked up than when I dropped it. Email updates were quick and simple. More