Audi Fresno - Service Center

Quick Service for my S4 Excellent and quick service for my Audi S4 - Shane was quick to check me in and kept me informed as the team trouble shot my issues. Thanks for the h Excellent and quick service for my Audi S4 - Shane was quick to check me in and kept me informed as the team trouble shot my issues. Thanks for the help - I will definitely be back. More

Oil change was done We were greeted at the door and taken to the service associate immediately. We were offered water or coffee. The paperwork was ready for me and I just We were greeted at the door and taken to the service associate immediately. We were offered water or coffee. The paperwork was ready for me and I just needed to sign. The loaner car was also ready. We were in and out pretty quickly. My car was done before promised and when we went to pick up the car, again we were met at the door. We were on our way home pretty happy. More

The Best service ANYWHERE! I have never been treated as well as Porsche / Audi of Fresno. I highly recommend this dealership and the make and models they representative Period! I have never been treated as well as Porsche / Audi of Fresno. I highly recommend this dealership and the make and models they representative Period! More

Solid Service Made an appointment for 20k service and arrived early. Hugo and team quickly gathered what they needed in a polite and respectful manner, prepped a lo Made an appointment for 20k service and arrived early. Hugo and team quickly gathered what they needed in a polite and respectful manner, prepped a loaner and had me on my way. Car ready by end of day and pickup process was efficient. Overall, met my expectations and I will definitely return. More

Repair & service Took in for service and mentioned an oder of gas fumes. Fuel rail had a crack and Shane said not safe to drive, needed to order replacement. Car was Took in for service and mentioned an oder of gas fumes. Fuel rail had a crack and Shane said not safe to drive, needed to order replacement. Car was ready the next afternoon, with repairs and service completed. Very well handled. Consider myself very lucky car didn’t catch fire! More

Not good enough. Audi of Fresno did not like the company in which our extended warranty is through "they were difficult to work with," and my wife was told they will n Audi of Fresno did not like the company in which our extended warranty is through "they were difficult to work with," and my wife was told they will no longer work with our extended warranty on our Audi Q7. I guess "customer service" is only appropriate when everything goes smoothly for their service department. Better yet, I purchased the service package from them so I have to go back to them until this package expires! Thanks Audi of Fresno! Way to do what it takes for your customers!!! If I reacted this way, because something was a little more difficult than normal, I would just not have anything to do with anyone. More

Really great dealership Service is great here. I take the Audi in, grab a coffee, and walk around the second story where all the fast Porsche, McLaren's, Ferrari’s and othe Service is great here. I take the Audi in, grab a coffee, and walk around the second story where all the fast Porsche, McLaren's, Ferrari’s and other exotics are. Then I watch whatever is on espn and by then they’re done. Not a bad afternoon. More

Yearly/10,000 miles service Friendly, fast service, kept up as to what was being done. Offered water or coffee, had a comfortable wait. That's all I have to say. Friendly, fast service, kept up as to what was being done. Offered water or coffee, had a comfortable wait. That's all I have to say. More

The service here is exceptional Hugo, our service advisor, was great to work with. He was always available to speak with and was knowledgeable and informative. The service center ord Hugo, our service advisor, was great to work with. He was always available to speak with and was knowledgeable and informative. The service center ordered our part and installed in quickly. I would buy another Audi just because of the service we received at the Fresno location. More

Excellent service I am very pleased with the quality of service I received. Staff is very knowledgable. Excellet customer service. Staff members were all professional a I am very pleased with the quality of service I received. Staff is very knowledgable. Excellet customer service. Staff members were all professional and geninuely care about the customers. More