Audi Fresno - Service Center

Always 5 star service Five star service on the floor and in the servicing department. They have always gone the extra mile. I live an hour and a half away and they have m Five star service on the floor and in the servicing department. They have always gone the extra mile. I live an hour and a half away and they have made arrangements so I can get my car serviced. I appreciate all they do! More

Refurbished diesel I lacked paperwork, but they solved my 'warranty repair' issues well. Car fixed quickly, efficiently, and it came back clean and neat. Love these I lacked paperwork, but they solved my 'warranty repair' issues well. Car fixed quickly, efficiently, and it came back clean and neat. Love these guys for their friendly, helpful approach. More

New Tires The dealership was able to get me in quickly and finish my service in a timely manner. The representatives were also great to work with. The dealership was able to get me in quickly and finish my service in a timely manner. The representatives were also great to work with. More

Awesome Service Center! The Audi service guys are awesome! Every time I’ve had to take my Audi in to get serviced, the service department made the process smooth and stress-f The Audi service guys are awesome! Every time I’ve had to take my Audi in to get serviced, the service department made the process smooth and stress-free. They are all very friendly and professional! I would definitely recommend to my family and friends. More

Truly An Exceptional Service Department Once again my TRUST in Timely & Cost of my vintage 1987 911 Cab, was meet with Superb Service by Chris and Bryan. Thank You RJ Once again my TRUST in Timely & Cost of my vintage 1987 911 Cab, was meet with Superb Service by Chris and Bryan. Thank You RJ More

Took my 2016 Porsche Macan S in for a service and tire chang Great service from service advisor Bryan Serpa....personal, professional, answered all of my questions AND gave me a loaner car even though I did not Great service from service advisor Bryan Serpa....personal, professional, answered all of my questions AND gave me a loaner car even though I did not buy the car from them👍. Everyone I encountered was friendly and knowledgeable! More

Excellent customer service!!!! They did awesome work all on time and well thank you, for sure I will be here for all my car services, see you soon!!! They did awesome work all on time and well thank you, for sure I will be here for all my car services, see you soon!!! More

Some departments are better than others After an initial horrible experience, which was not the fault of the dealership, the staff was quick to remedy the situation. After this event the st After an initial horrible experience, which was not the fault of the dealership, the staff was quick to remedy the situation. After this event the staff was very good about keeping us informed of the process and appeared to doing what they could to remedy the situation quickly - and it was quickly resolved. We were told when we picked up the car that someone would be in contact with us to go over the technology in the car. Three weeks after delivery of the car we had an appointment to have Resistall applied. When I made the appointment I asked that I also be scheduled for a meeting with the "technologist" to go over the car's technology. When I picked up my car after the Resistall application the technologist was busy with another customer. I hung around for a while and finally left. Four weeks to the day after we picked up the car, I get an email from Adam, the technologist, telling me to let him know of a day and time I would like to come in and have him go over my car's technology. I returned his email a few days later with a possible day and time I would like to come in. That was almost 3 weeks ago and I still have not heard back from Adam. This would have been a 5 star review had it not for Adam dropping the ball. applied. More

Bryan is great, communicated extremely well and detailed The work was done in a timely manor and I was informed by Bryon as it was being done and when it would be completed, I'm very happy with my experience The work was done in a timely manor and I was informed by Bryon as it was being done and when it would be completed, I'm very happy with my experience. More

Top notch I was greeted with a smile and the service was done in a timely manner and I got an awesome customer service car . Thank you Bryan you’re the best ! I was greeted with a smile and the service was done in a timely manner and I got an awesome customer service car . Thank you Bryan you’re the best ! More