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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

January 21, 2021

Very professional excellent service loved the loaner. Kept my car an extra 3 days but had a great time in the A5. One time I got a convertible 911....tempted to keep the loaner. More

by SWART94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are glad to hear you enjoyed driving your loaner! We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

January 20, 2021

Great service from Jerry and the tech Jeff. They always ensure I’m taken care of and the vehicle comes back in better condition than when I brought it in. More

by x98boardwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry service provider and Jeff the tech
Jan 20, 2021 -

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad Jerry and Jeff were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

January 20, 2021

We have had our Audi for 5 years and Fresno Audi always takes care of us with any issue we may have. Their customer service is first rate for sure. More

by mmmfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Audi Fresno responded

I am glad to hear you had such a great experience, I will be sure to pass along your praise to Hugo, Bryan, and our service team. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Audi Fresno, we thank you for choosing to make us a part of your family! Kind Regards, Your Audi Fresno Team 888-686-4289

January 19, 2021

Hugo was my service advisor he scheduled my appointment. He explained the service my car needed . Everything was done on time it was scheduled. I was really happy with service thanks . More

by Paul Bains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Audi Fresno responded

Paul, Thanks for sharing your thoughts about your experience working with Hugo here at Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

January 18, 2021

After my last service I’m selling my 2015 Audi and going with a new brand/dealer. Vehicle was in for its CPO 85k service and was given all greens across the board only to get a follow up email a week later More

by Nick McGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone involved is culpable.
Feb 04, 2021 -

Audi Fresno responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Kind Regards, Your Audi Fresno Team 888-686-4289

January 18, 2021

Customer service was great! Everyone was very kind , knowledgeable and helpful. I always had wonderful experience with them. I been their customer for almost 10 years and never had any problem with the More

by AMANTOOR83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Audi Fresno, again! We appreciate being a loyal customer of 10 years!. Kind Regards, Your Audi Fresno Team 888-686-4289

January 17, 2021

Buying a Car was made easy thanks to the workers at audi fresno. Much appreciated for the help and service. I would go back for future business. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Flores, Cody Smith
Jan 17, 2021 -

Audi Fresno responded

Rich, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new Audi, and we look forward to continuing to serve you in the future! Kind Regards, Your Audi Fresno Team 559-500-4635

January 16, 2021

Thank you Brian you’re the bestYou deserve a raise you’re the only reason why I would pay thousand dollars just for my services because if we weren’t there I would not be going to you guys but thank you trul More

by Sabrinavgonzales2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Audi Fresno responded

Sabrina, Thank you for your business and this review. We're happy to hear Bryan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

January 15, 2021

Vehicle hood was painted in a previous visit and needed to bring vehicle back for protective coating. Made appointment but was postponed due to over booking and when vehicle was brought in for coating was More

by TUBEDUDE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Audi Fresno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

January 15, 2021

My first time owning an Audi. I’ve always had VW’s. I must say the showroom is gorgeous and service has been very professional and courteous. Bonus before Covid when coffee area was up and running! Every More

by SANDRAJGAITHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Audi Fresno responded

Thank you so much, Sandra, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

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