Audi Fresno

Hugo assisted me almost immediately and had the loaner ready. When I picked up car, same thing, my car was ready and even washed. Very Happy customer here. ready. When I picked up car, same thing, my car was ready and even washed. Very Happy customer here. More

I went online to make an appointment based on requesting my usual service person Bryan Serpa. I arrived to my appointment assigned to Hugo Gutierrez and told that my first routine service would need take my usual service person Bryan Serpa. I arrived to my appointment assigned to Hugo Gutierrez and told that my first routine service would need take more than 1 day because they were overbooked. -I should have been provided the option to reschedule online. Coordinating being without my car was unnecessary and frustrating. Hopefully, my next experience will be what I have grown accustomed to. More

Hugo was very easy to work with, upbeat and has a positive attitude! I am very happy to have him as my contact at the dealership! positive attitude! I am very happy to have him as my contact at the dealership! More

Awesome buying experience from start to finish! JJ went out of his way to deliver car out of town and made it one of the easiest car purchases I have made. Will definitely be back and recommend! out of his way to deliver car out of town and made it one of the easiest car purchases I have made. Will definitely be back and recommend! More

I’m happy with what they done to my q7. Like to thank Bryan Serpa for his friendliness and by taking time to over the Audi care. Which saved me a lot of money on my future services. Bryan Serpa for his friendliness and by taking time to over the Audi care. Which saved me a lot of money on my future services. More

I have followed Vick the manager and Louis Ibarra from Mercedes. Has formed a very close and good relationship over the period of 7-8 yeas due to his honesty. Bought/ leased 10-11 different Mercedes from Mercedes. Has formed a very close and good relationship over the period of 7-8 yeas due to his honesty. Bought/ leased 10-11 different Mercedes from him, Louis Ibarra and Adam. came to Audi because of Vick and Louis. More

We came in to have our Cayenne serviced. Everything was handled efficiently and we are now waiting for a part that is being sent from Germany to fix our front seat. When that’s taken care of we will be tot handled efficiently and we are now waiting for a part that is being sent from Germany to fix our front seat. When that’s taken care of we will be totally satisfied More

Hugo was very professional and answered all my questions. When he was not sure of the answer he admitted so and he found the correct answer for me. When he was not sure of the answer he admitted so and he found the correct answer for me. More

The service department is efficient and effective. They had to wait until parts came in and allowed me to use the courtesy car for that duration. had to wait until parts came in and allowed me to use the courtesy car for that duration. More

Friendly and accommodating sales and service staff. Kept me updated on status of my custom car order throughout the process. All communication e-mails were answered in a timely matter. me updated on status of my custom car order throughout the process. All communication e-mails were answered in a timely matter. More