Audi Fresno

Both my wife and I were positively impressed by how great customer service skills both Hayden and Luis Ibarra have. Definitely coming back next time we need to change a car. customer service skills both Hayden and Luis Ibarra have. Definitely coming back next time we need to change a car. More

Shane the service manager made me feel bad about taking my vehicle in. He said there was no space until the following week. He told me to take it to Bakersfield. I refused to take no for an answer. The m my vehicle in. He said there was no space until the following week. He told me to take it to Bakersfield. I refused to take no for an answer. The manufacturer said there was an update for the issue . I had it towed after he said it was ok. More

Please with the service I received but had to wait quite a while before someone was able to check me in., 20 to 30 minutes. a while before someone was able to check me in., 20 to 30 minutes. More

Worked with Jerry. Professional, organized, caring. Kept me informed with regard to updates as to when car would be ready. Car was washed and ready to go when I arrived. me informed with regard to updates as to when car would be ready. Car was washed and ready to go when I arrived. More

Audi Fresno and Bryan in the service department are always great! Good service and clean environment. Audi’s aren’t cheap to work on, but Bryan always gets me the best deal available. I have and would always great! Good service and clean environment. Audi’s aren’t cheap to work on, but Bryan always gets me the best deal available. I have and would recommend again. More

Bryan was very friendly and helpful with taking care of me giving professional advice and keeping time frame it was a pleasure working with him me giving professional advice and keeping time frame it was a pleasure working with him More

Bryan took care of me better than I could have expected. I showed up I didn’t say a word, he rann and got my loaner, then promptly took me in and got me on my way. Flawless He communicated promptly, let I showed up I didn’t say a word, he rann and got my loaner, then promptly took me in and got me on my way. Flawless He communicated promptly, let me know what the issue was, and gave me a solid estimate on completion time. Bryan is a cut above the rest! More

Excellent service. Jerry is extremely efficient and friendly. He always has me taking care of and always calls back with any of my concerns. The experience so far has been great. friendly. He always has me taking care of and always calls back with any of my concerns. The experience so far has been great. More

Excellent service and professionalism. Most recently worked with Bryan Serpa from the service department and he is highly recommended! In fact everyone that we have worked with over the past 1.5 years i worked with Bryan Serpa from the service department and he is highly recommended! In fact everyone that we have worked with over the past 1.5 years in sales finance and Service have been excellent! More

I always have a great experience and exceptional service at Fresno Audi. The service dept. is always friendly, knowledgeable and service is always done in a timely manner. at Fresno Audi. The service dept. is always friendly, knowledgeable and service is always done in a timely manner. More