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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

April 01, 2021

Everything is always well done in a timely manner. Good communication. I appreciate the car wash as well. I am always able to get a loaner which makes the process much easier More

by ANNEKE
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Fresno responded

Anneke, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

April 01, 2021

Great job as always ! I appreciate their customer service and attention to detail. They always go out of their way to make sure we are taken care of More

by Jlrams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Fresno responded

Thank you for your very kind review. Bryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

April 01, 2021

Wonderful service provided! Team member I got to work with was very helpful and communicative in regards to what the process to services and parts was going to be and took time to make sure I understood More

by RGAMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Fresno responded

Thanks for sharing your thoughts about your experience working with Bryan and our team here at Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

April 01, 2021

Fresno Audi service department is always a pleasure to work with. The staff is very friendly and helpful. I also appreciate the use of a loaner car to make it easier to have services performed on my car. More

by sandra
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Fresno responded

Sandra, Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

April 01, 2021

Audi is committed to providing excellent customer service. I always receive great service. The service department is very friendly and professional. High quality is what you receive at Audi. More

by CNIELSEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Audi Fresno responded

We appreciate your business and Hugo, Nathan and our service team look forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

March 30, 2021

Very happy with my purchase! Chris was wonderful to work with, very professional! Only hiccup was a smog validation of which Chris rectified quickly and did not delay my purchase at all. More

by BJEFFRIES94
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Smith
Mar 31, 2021 -

Audi Fresno responded

Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

March 29, 2021

It was the best experience! Thank you especially to Etin and Luis. You guys helped me be able to get my beautiful Lincoln! Everyone was so helpful and nice. I'm so happy I went there to purchase a car. More

by LEONELAHITTER0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Etin Omwanghe
Mar 29, 2021 -

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Etin and Luis met your expectations. Thank you again for choosing Audi Fresno. Congratulations on your new Lincoln! Kind Regards, Your Audi Fresno Team 559-500-4635

March 29, 2021

Nathan, in the service department was absolutely fabulous! He was attentive, courteous and knowledgeable. It’s hard to get such wonderful employees like Nathan that take pride in their job. He’s def More

by DAWITTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Audi Fresno responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our service team member, Nathan, and we hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

March 28, 2021

The staff were very respectful, they all greeted with smile. The staff who took care of us is very nice, they make jokes and makes you feel comfortable . Good customers service! More

by DLIWANAG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Etin Omwanghe , Vick Sharma, Cody Smith
Mar 29, 2021 -

Audi Fresno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Your Audi Fresno Team 559-500-4635

March 26, 2021

Great customer service! My experience with the staff at Audi has always been above and beyond expectations. Hugo is a wonderful advocate and is very helpful. More

by MIKE@LEGFRESNO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Audi Fresno responded

Thank you, Mike, for taking the time to share your thoughts on working with Hugo. We're glad to hear he delivered such a great experience! We appreciate your business here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

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