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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

May 06, 2021

They are the best when I need service they are very accommodating Hugo made sure if I wanted or need anything he would make sure I got what was needed! Thanks for the great service More

by MATGOLFER
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Audi Fresno responded

Thank you for choosing Audi Fresno. Your feedback and rating mean a lot to us. We're glad Hugo was able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

May 05, 2021

I highly recommend this dealership. Absolutely no games. Quick and easy process. Attentive to customers needs. Very trustworthy. I left in exactly what I wanted at a great price. More

by lopezbreanna46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Audi Fresno responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 05, 2021

Always superb service Bryan is like family. He is very Always superb service Bryan is like family. He is very knowledgeable and explains things very well. We always feel that we are in the best hands pos More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Audi Fresno responded

Ann, thank you so much for your excellent review! We are so glad that Bryan had the opportunity to work with you to make your experience with us a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

May 05, 2021

Always above and beyond with every concern. Bryan is our go to! Very helpful, knowledgeable and kind. Cashier desk is ALWAYS GREAT AS WELL. quick and efficient More

by JENWDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Audi Fresno responded

Thank you for your business and this review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Kind Regards, Your Audi Fresno Team 888-686-4289

May 05, 2021

Bryan was amazing! Prompt with replies, honest, and friendly. Hope to get him again next time. Check-in guys and billing girl were great as well. More

by basteinberg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bryan and the rest of our team here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

May 05, 2021

Made an appointment for 9 am and never looked at the car until after 3. All the work could not be completed. I hate to post a negative review but if the center becomes too busy their customers might prefer More

by FRED59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Audi Fresno responded

Hello Fred, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Kind Regards, Your Audi Fresno Team 888-686-4289

May 04, 2021

The serrvice was ok. Noticed the mechanics left multiple grease stains along the bottom driver side entrance. Vehicle was not washed nor vacuumed as promised. More

by calvinkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Audi Fresno responded

Thank you very much for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please let us know if you would like to discuss this further. Kind Regards, Your Audi Fresno Team 888-686-4289

May 02, 2021

Efficient service department, timely and courteous! Parting suggestions included tire wear, brake update, we would NOT go anywhere else for service! I inadvertently left a photo of my grandbaby in my l More

by SIMBAFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Audi Fresno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

May 02, 2021

Thanks for the prompt comprehensive service. Love my service assistant and appropriately distanced and sterile process during these COVID times. Glad warranty paid for all. More

by Munya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Audi Fresno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

May 02, 2021

The advisor that help me was very knowledgeable and helped me a lot. I won’t hesitate recommending somebody on the facility. He was very helpful. More

by preyes452000
Recommend Dealer
Yes
Employees Worked With
Hugo
May 02, 2021 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

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