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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

August 20, 2021

Bryan is awesome to work with- his attention to detail and kindness are noticed. Always great working with the team from drop off, loaner car use, communication about repairs, to pick up- stellar job! More

by aaron.dwoskin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Audi Fresno responded

We appreciate your business, Aaron. Thank you for taking the time to leave us this fantastic review. Our team looks forward to serving you again soon. Kind Regards, Your Audi Fresno Team 888-686-4289

August 20, 2021

Very professional and great customer services! No hassle, all team members are friendly and services are on time. Location are close to my business and office hours open early for drop off. More

by christiand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Aug 23, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us, Christi. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

August 16, 2021

Excellent service. Very professional staff. I had a great experience with my service and would definitely come back and have them service my vehicle here again. More

by ELIDADORADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

August 16, 2021

Service folks were helpful and the car was well taken care of by the mechanics. Appointments were scheduled a ways out so make sure you plan ahead More

by ROBERTVT
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Audi Fresno responded

Robert, Thanks for sharing your thoughts about your service experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

August 16, 2021

Despite being 1,600 miles away, they handled everything as if I had been a favored local. An excellent first experience with the dealership, and first experience buying a new car remotely! More

by DAVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Wilson, Ana Flores
Aug 16, 2021 -

Audi Fresno responded

Dave, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

August 15, 2021

Excellent customer service! There was no pressure and the salesman (Dorsey) was very knowledgeable and personable. Our confidence in their service department also contributed to our decision to buy our car f More

by June K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Audi Fresno responded

Thank you so much, June, for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

August 15, 2021

Very pleased on show room, outside especially my A4 I purchased. there especially Hayden, Sean C. And Cody. A very class act. The Carter family More

by CARTER7168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden and Cody
Aug 16, 2021 -

Audi Fresno responded

Here at Audi Fresno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Your Audi Fresno Team 559-500-4635

Aug 16, 2021 -

CARTER7168 responded

We love all the technologist Sam and Hayden really cool to have help with such technology these days. Thank you Sean and Cody great job on our very easy transition to a luxury car.

August 14, 2021

Bryan and the team always do an exceptional job. Bryan’s customer service, knowledge and patience are unmatched. My car was done very quickly, and the loaner they provided was wonderful. More

by KEVINRANDOLPH07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Audi Fresno responded

Thank you, Kevin, for the kind words for Bryan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

August 14, 2021

Staff is always welcoming and professional. Friendly staff and they answer all my questions and explain the service I will receive. Great experience. Hugo is always helpful, thank you Hugo. More

by jmgalindo2972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

August 13, 2021

Sorry but I’m a little upset this time. Kept my car for 2 days and didn’t find anything. They washed it so as soon as I left, all the warnings were beeping at me. Same problem I brought it in for. More

by jbfarms2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Audi Fresno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kind Regards, Your Audi Fresno Team 888-686-4289

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