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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

September 20, 2021

Attentive and friendly. Excellent work with attention to detail and quality. Consistently checked on for status More

by rdort003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

I have had my baby serviced by only one other dealer one time ever . Ever ever . There’s almost 120k miles on it . Good people . Great service . Thank you gentlemen you are appreciated More

by dbenov2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Audi Fresno responded

We appreciate your business and our team looks forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

My experience at this dealer and dealing with the service representative was a great experience. Customer service was very helpful and service was great. More

by Darnell Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

Kind, considerate people. Only complaint is the long wait time for Lyft which was over 30 minutes. More

by sachdevpthomas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Audi Fresno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for being so patient and thanks again for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 888-686-4289

September 17, 2021

I was there to get my oil done . They were ready get me in for service quickly. Upon returning my vehicle every thing looking good . Bryan Serpa did a wonderful ! More

by ThomasP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Audi Fresno responded

Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

September 17, 2021

Staff is friendly, and there was clear communication with me at all times. They did their job in a timely fashion as well. More

by JEANIA922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

September 16, 2021

This place is great. Very kind, and knowledgeable staff from sales, management and service. Leased 2 Audi's and purchased my first CPO. Definitely recommend 👌 More

by Mamasjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 559-500-4635

September 15, 2021

Very happy with Bryan’s assistance. Thank you for car wash , but please next time can you vacuum at least drivers side of car please. More

by WOODLEY.TRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Audi Fresno responded

Thank you, Trish, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bryan here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

September 15, 2021

Car in for repair, many days.Was called yesterday to Car in for repair, many days. Was called yesterday to pick-up the car,but returned car after five minutes. Same problem. Richard More

by RLVW37
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Audi Fresno responded

Richard, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Kind Regards, Your Audi Fresno Team 888-686-4289 Kind Regards, Your Audi Fresno Team 888-686-4289

September 14, 2021

Service was very professional and the staff was courteous. Will definitely use them again and gladly recommend them to other Porsche owners for all of your service needs More

by jwilliams81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ocegueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Durate, Edwin Mora, Tyler Norman, Juan Marquez, Joseph Montes, Anthony Urbano
Sep 14, 2021 -

Audi Fresno responded

Thank you for your business and this review. We're happy to hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kind Regards, Your Audi Fresno Team 888-686-4289

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