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Audi Fresno

Fresno, CA

4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

August 01, 2022

Very unorganized, bought a car because it’s what we wanted. Expected more professionalism at a supposed luxury dealer. More

by Cardav
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorsey Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vick Sharma
Aug 04, 2022 -

Audi Fresno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Kind Regards, Your Audi Fresno Team 559-500-4635

June 21, 2022

The service at the dealership was excellent. The staff was courteous and very helpful. We were greeted promptly. More

by StaciaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 559-500-4635

June 15, 2022

I really enjoyed working with Chris Williams in purchasing my new Porsche. Will recommend Porsche Fresno and Chris to anyone looking for a new Porsche. Everything was done professionally and once a More

by dnordhues
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Audi Fresno responded

Thanks for sharing your thoughts about your experience with Audi Fresno. We appreciate your business and hope to see you again soon! Kind Regards, Your Audi Fresno Team 559-500-4635

June 01, 2022

The buying experience was so nice and easy! They allowed me to take my time and I never felt rushed or pressured. They answered all my questions happily. It was a great experience! More

by onealgirls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Audi Fresno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 559-500-4635

May 31, 2022

Sam was extremely knowledgeable and helpful and did not pressure us into the purchase (even understanding we wanted to drive other brands to compare). Fresno Audi was our first stop of the day and our last More

by Moore5909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Wahyudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Congratulations on your new Audi Q5! Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

May 26, 2022

I had said I wanted to buy a used vehicle that I had seen there. It had just come in and have not been checked over yet to see if they were going to sell or auction. I asked to be informed as soon as possibl More

by Brianderson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Wahyudi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vick Sharma, Ana Flores
May 26, 2022 -

Audi Fresno responded

We are very happy to hear Vic and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 559-500-4635

May 21, 2022

Ana was friendly and accommodating, helping me in the initial phase, including the test drive. I was able to put a refundable deposit down for 48 hours to think it over. Very helpful. She explained that More

by phcesq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Flores
May 23, 2022 -

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 13, 2022

Sean was awesome. Been a customer for over 11 years, family has bought multiple cars here. More

by taren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Audi Fresno responded

Taren, Thank you so much for choosing Audi Fresno! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Your Audi Fresno Team 559-500-4635

May 11, 2022

Very efficient and attentive sales and management staff. They were very accommodating to my busy schedule. Ana Flores went out of her way to ensure my new Cayenne GTS was set up and activated, so I could qu More

by MTETZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liam, Ana Flores
May 12, 2022 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 559-500-4635

May 11, 2022

Great sales rep. JJ. Handled the entire sale from test drive to close. Would definitely buy from this dealer again. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Audi Fresno responded

It's fantastic to hear that JJ provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

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