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Audi Fresno

Fresno, CA

Overview
Employees
Reviews
Vehicles
4.8
1,218 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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7121 N Palm Avenue

Fresno, CA

93650

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Showing 1,218 reviews

April 08, 2023

Very Professional, yet still a fun enjoyable experience. It was like dealing with family! CJ and his staff know how treat clients and find exactly the right car for them. Liam, our sales professional did an More

by KIRBYVILLE777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Flores, Liam Conway
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Apr 10, 2023 -

Audi Fresno responded

Kirby, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! CJ, Liam, and our team here at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

Apr 10, 2023 -

KIRBYVILLE777 responded

You’re welcome, had a great experience!

April 07, 2023

Sean is amazing. He was informative and gave us the best experience! We bought two cars and took up so much of his time. We appreciate Sean and will only buy cars fro More

by jwages1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
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Apr 07, 2023 -

Audi Fresno responded

Thanks for your feedback on your recent visit to Audi Fresno. I'm glad to hear that Sean was able to assist you and that you had such a positive experience! Kind Regards, Your Audi Fresno Team 559-500-4635

April 07, 2023

The Audi salesman, Liam Conway was courteous, knowledgeable and patiently answered all of our questions. More

by finho
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liam Conway
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Apr 07, 2023 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Liam and our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 559-500-4635

April 06, 2023

Doresy made our experience very easy and enjoyable. We stayed with Audi bc of the great service department. And Doresy confirmed this was a great decision! More

by emcilhatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Serpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dorsey and the team met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

April 04, 2023

Very easy to get things done — this was my first time buying an Audi and it was seamless. More

by anjali.a.bansal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Audi Fresno responded

Anjali, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Your Audi Fresno Team 559-500-4635

April 04, 2023

they had a great crew and made my first car purchase memorable, thank you audi fresno! More

by itsgenesisfaith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Hagglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Audi Fresno responded

Thank you so much for choosing Audi Fresno! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Your Audi Fresno Team 559-500-4635

April 01, 2023

Dorsey was great, I didn’t even have to come in to the dealership except for the test drive. We did everything via text and he met me at my house to sign the lease agreement. Awesome service and he worked More

by dinamarie01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Audi Fresno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Your Audi Fresno Team 559-500-4635

March 30, 2023

Porsche Fresno made the purchase process as easy as possible and were transparent throughout. My best vehicle purchase experience to date, thank you! More

by DD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vick Sharma
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Mar 31, 2023 -

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

March 29, 2023

Sales tactics were very sneaky and misleading, manipulating the numbers and also zero follow up after purchase. Zero More

by drapem21
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dorsey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Hagglund
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Audi Fresno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kind Regards, Your Audi Fresno Team 559-500-4635

March 14, 2023

After I signed docs I was waiting for my car and was told it needed the 40K inspection even though I was told it was already done, then I had to sign again since they messed up the county tax and wanted me t More

by Ccampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Cawthon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2023 -

Audi Fresno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Kind Regards, Your Audi Fresno Team 559-500-4635

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