Audi Fresno

Service and Upgrades Best Service Team Anywhere Period. Shane my service advisor and Jeff the mechanic were my contacts and did an amazing job-thank you! Everything wa Best Service Team Anywhere Period. Shane my service advisor and Jeff the mechanic were my contacts and did an amazing job-thank you! Everything was 110% spot on. Daniel and Hugo were right there as well and a big thank you to them. "This entire team is so knowledgeable and helpful." More

Had to go in for a recall service. Hugo is the “man”, great service, great loaner car for one day, that’s all I needed it for, and they performed an all points inspection too~ Hugo is the “man”, great service, great loaner car for one day, that’s all I needed it for, and they performed an all points inspection too~ More

My first service visit to Audi Fresno I made an appointment and took my 2016 Audi A3 for the 35K mile service to this dealer. Hugo and Brian was very helpful with great customer service. I I made an appointment and took my 2016 Audi A3 for the 35K mile service to this dealer. Hugo and Brian was very helpful with great customer service. I was provided with a loaner car a 2018 Audi A4 for the entire day and I also got to taste coffee from the fancy coffee bar they have in their dealership. Waiting in this dealership is also fun specially when you can ogle all those exotic cars (Porsche GT2, GT3, Ferrari etc.) around you. Honestly I love going to this place. Brings my inner child out. Thank you guys. More

First oil change Hugo was very pleasant and did a good job communicating with me about the timing of my service and when I could expect to get my car back. Hugo was very pleasant and did a good job communicating with me about the timing of my service and when I could expect to get my car back. More

Great service! Great and friendly customer service. Chris took the time to educate us about the S5 we purchased. He continues to follow up with us every couple week Great and friendly customer service. Chris took the time to educate us about the S5 we purchased. He continues to follow up with us every couple weeks to see if we have any questions. More

Service went well Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership Everything went as planned and I was happy with the service and with the communication. Car was clean and ready when I arrived at the dealership More

My first time having my Audi A5 serviced at your dealership. When I approached the service department at Audi Fresno, I was greeted by Hugo Gutierrez, my service consultant. Although I was a little nervous sinc When I approached the service department at Audi Fresno, I was greeted by Hugo Gutierrez, my service consultant. Although I was a little nervous since this was the first time I had my new Audi serviced at this dealership, Hugo was very pleasant and demonstrated his expertise in processing my request to have my car serviced. I was very impressed when I asked if Audi had a shuttle service to take me home while I was having my car serviced and when Hugo told me that they had a loaner automobile ready for me to use. Later that afternoon, Hugo telephoned me to let me know that my car was ready right on schedule. When I returned to Audi Fresno, Hugo was waiting with the paperwork and keys to my car. I also appreciated having my car washed as part of the services. Wow! To date, I am extremely pleased and satisfied with all aspects of my experience with Audi Fresno. Thank you. More

Warranty repairs I was provided with exellent and expeditious service! I was pleased to ffindsuch great service in Fresno. Bryan, it was a pleasure working with you. I was provided with exellent and expeditious service! I was pleased to ffindsuch great service in Fresno. Bryan, it was a pleasure working with you. More

Best service department Handled my service quickly and fairly. Explained all costs and any recalls needed. Always friendly and accommodating. They get me a loaner if the s Handled my service quickly and fairly. Explained all costs and any recalls needed. Always friendly and accommodating. They get me a loaner if the service is going to be an extended service. More

Excellent Service Writer/dealership Very friendly and helpful. All items were explained in detail. While waiting, Shane checked in with me to let me know status of service. I would recom Very friendly and helpful. All items were explained in detail. While waiting, Shane checked in with me to let me know status of service. I would recommend dealership to any Audi owner. More