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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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November 08, 2020

Alfred was great - with amazing experience. Alfred took care of everything, listen to me and did an excellent job. Hope to come back in next service. More

by ziakarim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Nov 09, 2020 -

Audi Fremont responded

Hello Ziakarim, Our team was pleased to read that you found Alfred & our dealership to be the most amazing experience! All of us at Audi Fremont take great pride in serving our guests well and we are grateful to have earned your business! We look forward to serving you for many years to come! Best, Your Friends and Family at Audi Fremont

November 03, 2020

Audi Fremont has been great at delivering excellent Audi service since the location opened two years ago. The staff is friendly , knowledgeable, and professional. Would definitely recommend this location f More

by SamG8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hina, Alfred Pearson
Nov 03, 2020 -

Audi Fremont responded

Hi Sam, We are honored to receive your raving review and appreciate you complementing our level of service! The team at Audi Fremont looks forward to serving you again! Please feel welcome to contact us anytime! Best, Your Friends and Family at Audi Fremont

October 23, 2020

Alex Lira was outstanding! Friendly, great knowledge of Audi cars and explaining the vehicle diagnostics, status and recommendations; what's needed now vs. what to look out for in the future. Still a great More

by lou.cozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Oct 23, 2020 -

Audi Fremont responded

Hello, Thank you for the opportunity to earn your business! We are grateful to have your kind sediments for Alex Lira regarding his wonderful efforts and knowledge of the Audi brand provided while servicing your Audi. All of us at Audi Fremont look forward to having you as part of our Fletcher Jones family for many years to come. Kind Regards, Your Friends and Family at Audi Fremont

August 11, 2020

The Service Department is excellent. I would recommend them to everyone, very professional and extremely nice staff. The best staff that I’ve ever come across. More

by dianeromer8
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Aug 12, 2020 -

Audi Fremont responded

Hello Diane, The team at Audi Fremont is honored to receive your 5 star rating and review! We are grateful for your business and recommendations. All the Best, Your Friends and Family at Audi Fremont

August 10, 2020

Perfect Thank You. Service on time and the best of it. I will recommend your dealership on every Audi owner. David De la Torre was perfect service guy. More

by kdemirev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De la Torre
Aug 10, 2020 -

Audi Fremont responded

Hi, The team at Audi Fletcher Jones is honored to receive your 5 star rating and review! Thank you for your wonderful feedback regarding your service visit with David! We are grateful for your business and genuine recommendations. Kind Regards, Your Friends and Family at Audi Fletcher Jones

July 18, 2020

Frank Santos is the man! He was able to get on the phone in my emergency situation and help me through it. Although Audi Fremont is not my closest dealership I decided to have my car towed there from Sunnyv More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Santos
Jul 21, 2020 -

Audi Fremont responded

Hi Dee, Thank you for sharing this wonderful service experience with all of us! Our team is delighted to read about your great experience with Joe and Frank! We look forward to serving you again. Best, Your Friends and Family at Audi Fremont

July 09, 2020

always professional Just a total first class experience all around. Making appointments, dropping off, arranging transportation are all very easy and everyone works hard More

by Matt G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 09, 2020 -

Audi Fremont responded

Hi Matt, Thank you for this exceptional review on your recent experience with us! Our team appreciates your business and looks forward to seeing you again. Best, Your Friends and Family at Audi Fremont

July 03, 2020

Clean facility and a courteous and responsive staff. Alex at the service dept was awesome. My car was ready a little before the scheduled time. Easy check in check out More

by shah_akash
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 04, 2020 -

Audi Fremont responded

Hi, Thank you for this excellent review on your service experience with Alex! We truly appreciate your business and look forward to serving you again. Best, Your Friends and Family at Audi Fremont

June 26, 2020

Excellent service, quick attendance, very good gentleman. My car was a very good inspect and they tell me what I need to improve it. Thank you very much for all More

by Marisol
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Jun 27, 2020 -

Audi Fremont responded

Hi Jim, Thank you for the amazing 5 star review on your recent experience with Alex! Our team appreciates your business and looks forward to serving you again. Best, Your Friends and Family at Audi Fremont

June 17, 2020

Totally Satisfied I purchased my RS5 in 2019 from Audi Fremont and have maintained my relationship with the dealership for service needs. I have no complaints. To the c More

by kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Awwad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Yang, Frank Santos
Jun 19, 2020 -

Audi Fremont responded

Hi Kurt, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Audi Fremont

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