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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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January 09, 2021

My first car service with them. Great experience and courteous people. They provided constant updates about the service appointment, and did the car service in time. More

by sarikati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahim Rahimi, Jalal "J" Miskeenyar
Jan 09, 2021 -

Audi Fremont responded

Hello, Wow! What an awesome review! Thank you for taking the time to share about your first service experience at Audi Fremont and for your 5 star rating! We are incredibly grateful for the opportunity to serve you and gain your loyalty and we thank you for such kind recommendations. All of us at Audi Fremont look forward to building a lifelong relationship with you and assisting you with all of your Audi needs! Best Wishes, Your Friends and Family at Audi Fremont

January 08, 2021

My experience was GREAT as usual at Audi Fremont. David was Awesome! His attitude, his professionalism, and his genuine intent to give Excellent customer service in which he did. I love this dealership, t More

by MyAudiA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De Ka Torre
Jan 09, 2021 -

Audi Fremont responded

Hello, On behalf of our entire team at Audi Fremont, we want to thank you for posting your review and mentioning David! He is one of the best in the business, and we're happy to hear that he offers you a positive attitude, professionalism, and a genuine intent to provide you stellar service as your advisor! We look forward to your next scheduled service with us! Best Wishes, Your Friends and Family at Audi Fremont

January 06, 2021

Frank Santos was awesome. Did a perfect job it was done in less than a day! Sent me an email copy of the service as well as a physical one. More

by Diivanand Ramalingam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Jan 07, 2021 -

Audi Fremont responded

Hello, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that Frank Santos did the perfect job to ensure all of your vehicle needs were promptly addressed. We are grateful for your business and kind recommendations! Happy New Year, Your Friends and Family at Audi Fremont

December 25, 2020

My service advisor David has always taken excellent care of me. He keeps me up to date on everything that is going on and has been a genuine pleasure to work with over the last couple of years. More

by jae_eagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Dec 28, 2020 -

Audi Fremont responded

Hello Jae, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with David was attended to with excellent service and is deserving of your 5-stars. We are truly grateful to have earned your business and look forward to welcoming you back! Best Wishes, Your Friends and Family at Audi Fremont

December 18, 2020

Both staff who took & delivered my car were very courteous. Easy process to get car service done I don't want to type 25 words More

by Soniafoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guilermo?
Dec 21, 2020 -

Audi Fremont responded

Hello, All of us at Audi Fremont are truly flattered to have earned your business and feel privileged to have your excellent recommendations! Thank you for your loyalty and the opportunity to serve you! Warm Wishes, Your Friends and Family at Audi Fremont

December 14, 2020

I brought my wife's Q8 in for an oil change. David noticed a few other things and took care of them for us. He was super prompt and to date probably the only service person I've ever dealt with that c More

by Joseph T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torre 20 stars
Dec 14, 2020 -

Audi Fremont responded

Hi Joseph, Our team at Audi Fremont are truly flattered to read your generous feedback regarding your visit with David! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Wishes, Your Friends and Family at Audi Fremont

December 03, 2020

Alfred was super nice and good with following up on the status with my car. I enjoy the fact that they offer loaner cars and or an Uber to drop you off. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Dec 03, 2020 -

Audi Fremont responded

Hello Kevin, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that Alfred was able to assist you in a swift and communicative manner. It is wonderful to know you enjoy our alternate transportation options as well. We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Audi Fremont

November 26, 2020

Thanks to Frank Santos for helping with all my questions & concerns. He explained everything in detail. I would hope all service reps follow his lead. Thanks again Frank! -MMarin More

by mmarin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos, Jalal "J" Miskeenyar
Nov 28, 2020 -

Audi Fremont responded

Hello from Audi Fremont! Our team would like to thank you for your review and 5 star rating. We are happy to hear that Frank was there to help answer your questions and assist you during your maintenance visit! We thank you for your patronage and look forwarding to serving you again. Warmest Regards, Your Friends and Family at Audi Fremont

November 16, 2020

Very friendly and patient, they prepared the car for me and explained the test results in detail step by step. The whole process feels very relaxing. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson
Nov 16, 2020 -

Audi Fremont responded

Hi Jason, Thank you for your review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars! It is our greatest hope to continue this excitement throughout your ownership experience in Service and every interaction you have with us. Take Care, Your Friends and Family at Audi Fremont

November 13, 2020

Alfred was awesome! Professional, courteous, helpful and informative. Audi Fremont Service Dept is setting the standards for what a Service Dept should be! Keep up the outstanding work! More

by Happy Service Dept Customer
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Nov 13, 2020 -

Audi Fremont responded

Hello, Having the opportunity to share our passion and commitment to the Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Alfred the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Kind Regards, Your Friends and Family at Audi Fremont

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