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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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June 14, 2021

David de la Torre took care of me from start to finish and took the time to explain recommended work. I was also offered a loaner, which made things more convenient for me. More

by Bell Maghanoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David de la Torre
Jun 17, 2021 -

Audi Fremont responded

Hello, Our team at Audi Fremont is truly flattered to see your kind recommendations and appreciate your thoughtful compliments for David! With all of the automotive competition out there, it is wonderful to know that we delivered an outstanding service experience! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 09, 2021

Friendly and top quality service at a reasonable price. Antonio was very helpful and attentive and made sure we were well taken care of. Highly recommended! More

by VL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Jun 10, 2021 -

Audi Fremont responded

Hello VL, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont

May 29, 2021

Great service and communication , they were able to look in to my car and contact me to see wat I wanted to do about my sensors very helpful and respectful my advisor was Frank Santos More

by Successful62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
May 30, 2021 -

Audi Fremont responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from Frank during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! All the best, Your Friends and Family at Audi Fremont

May 24, 2021

Courtesy and friendly staff, no longer time waiting for check in, comfortable waiting area, excellent service and return with nice and clean after the car service done. More

by Brian Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Torre
May 30, 2021 -

Audi Fremont responded

Hi Brian, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Joe took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Kind regards, Your Friends and Family at Audi Fremont

May 31, 2021 -

Brian Cheng responded

I love my Audi Q5, as long as I still own the car and definitely need your help to maintenance the car in good condition and Thank you all.

May 23, 2021

Joe and his staff are truly here to provide excellent service. Great job by everyone for taking care of my car and getting me in and out promptly More

by Charles Way
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson, Antonio Vera
May 24, 2021 -

Audi Fremont responded

Hi Charles, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

May 11, 2021

We have purchased a Q5 and Q3 from this dealership and are very happy with the service and dealing with everyone that works there. Everyone is very courteous and helpful. Frank Santos has been my servi More

by bob.fennelly_ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
May 13, 2021 -

Audi Fremont responded

Hello Bob, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

May 07, 2021

When I bring my car in Alfreds customer service is always outstanding. Whenever I need service he gets me in right away and always make sure I have loaner available if I need it. More

by Ashleigh Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
May 10, 2021 -

Audi Fremont responded

Hi Ashleigh, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

April 24, 2021

Audi service department was very helpful. Very happy with the results. Antonio Vera was my representative and he was very attentive to my concerns. He was very nice and knowledgeable. ! More

by ecouto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Apr 28, 2021 -

Audi Fremont responded

Hi Ecouto, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

April 17, 2021

Audi service department employees were all very helpful, and very nice. I was very happy with everyone there. My car was serviced in a very quick timeline. Thank you for the wonderful service and car wash. More

by Rczeidan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Apr 20, 2021 -

Audi Fremont responded

Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

April 17, 2021

Very pleasant and clean Everyone made you feel welcomed Very pleasant and clean Everyone made you feel welcomed And important! Explained everything that was done on my car. Answers any questions I had More

by Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 20, 2021 -

Audi Fremont responded

Hello Lin, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

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