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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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September 01, 2021

Antonio Vera and his Service team went above and beyond with my recent visit. His professionalism, efficiency, and level of care for my RS5 far exceeded expectations. Audi Fremont has earned a loyal cust More

by Indefinite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Sep 02, 2021 -

Audi Fremont responded

Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

August 20, 2021

I got a flat tire in Fremont and called Audi from the side of the road. I arranged to have my car towed there, even though they were closing. The kept me in the loop over the weekend and even sent video More

by lifeisacabernet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was great! Unfortunately I cannot remember the names of everyone. , Alfred Pearson
Aug 26, 2021 -

Audi Fremont responded

Hello, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

August 16, 2021

David de La Torre was amazing. Above and beyond service More

by Victorgarcia52152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Aug 17, 2021 -

Audi Fremont responded

Hi Victor, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

July 31, 2021

Awesome service experience from Alfred Pearson! He made my car issues seems so easy to solve giving me peace of mind. Truly appreciate his service and dedication. Highly recommend Audi Fremont for car purc More

by Sin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Aug 13, 2021 -

Audi Fremont responded

Hello Sin, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

July 13, 2021

Was in to change the front tire. David was very helpful to answer my question and recommendation. Was in and out in a reasonable time. More

by No Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Jul 20, 2021 -

Audi Fremont responded

Hello, Thank you for choosing Audi Fremont. Our team appreciates your business and is delighted to hear you had a positive experience working with David De La Torre. We look forward to serving you again at your next scheduled service interval and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 10, 2021

Mr. Vera at the service department is very great and helpful. People are really friendly too. Definitely recommend this dealership to my friends and family. More

by Buk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Leung, Antonio Vera
Jul 11, 2021 -

Audi Fremont responded

Hi Buk, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

June 24, 2021

Exceptional communication and outstanding service over all. The rental car was clean. My car was washed and vacuumed which was an icing on the cake More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Alfred Pearson, Antonio Vera
Jun 25, 2021 -

Audi Fremont responded

Hi Raj, Thank you for your exceptional recommendations! Our goal is to provide the best experience possible. Please let us know if we can be of any further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 23, 2021

AJ was wonderful to interact with, had a good experience! More

by svram
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Jun 24, 2021 -

Audi Fremont responded

Hi Svram, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

June 18, 2021

The staff was friendly and efficient. My car was repaired and they kept in contact letting me what was to happen at every step. Thanks! More

by YThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Jun 19, 2021 -

Audi Fremont responded

Hello YThomas, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Audi Fremont

June 18, 2021

It was a great experience. Frank was very professional and the whole process was smooth and quick as well. I was able to get the car in 1.5 hr. More

by huanglf817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Jun 19, 2021 -

Audi Fremont responded

Hello Huanglf817, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

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