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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews
Call Service Center (510) 403-3700

143 Reviews of Audi Fremont - Service Center

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November 03, 2021

That was the most detailed and helpful maintenance report I have gotten from a dealership. I trust their work and recommendations. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David de la Torre
Report | Print
Nov 04, 2021 -

Audi Fremont responded

Hello MG, Thank you for your business & the 5 star rating! Our team at Audi Fremont is thrilled to hear about your positive experience. We appreciate your kind compliments and look forward to serving you again at your next scheduled maintenance interval. Take care, Your friends and family at Audi Fremont

October 31, 2021

Excellent service , thanks to all service staff. Everything was on time. Jacky Tam is excellent More

by Lnpati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackey Tam
Report | Print
Nov 01, 2021 -

Audi Fremont responded

Hi Lnpati, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Jackey Tam went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont

October 31, 2021

My first time at this location for maintenance and felt like my car was in good hands. Service was great and my advisor, Antonio, was kind and thorough. Will be coming back here for the next maintenance. More

by tiffanyt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Report | Print
Nov 01, 2021 -

Audi Fremont responded

Hi Tiffanyt, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with Antonio and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Fremont

October 21, 2021

Frank Santos was excellent in being helpful and communicative. He was able to advise me efficiently and fixed any repeatable issues I addressed. More

by pearathach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Report | Print
Oct 21, 2021 -

Audi Fremont responded

Hi Pearathach, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Frank Santos went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont

October 21, 2021

Loved the pickup and delivery! Thanks to the manager and the guys who delivered/picked More

by Sriram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Audi Fremont responded

Hi Sriram, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fremont

October 15, 2021

Best dealership experience ever. Soup to nuts excellent. The only minor glitch was that I had to wait 10 minutes for them to bring my car up to leave ... and they weren't busy ... but that was minor glitch More

by atempleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Report | Print
Oct 15, 2021 -

Audi Fremont responded

Hello Atempleman, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont

October 12, 2021

My experience at Audi has always been wonderful, great staff,very helpful .will recommend to all More

by tasooin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
Oct 12, 2021 -

Audi Fremont responded

Hi Tasooin, The team at Audi Fremont appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont

October 10, 2021

Customer service was exceptional. All my question were answered and they help me set up myAudi application And that has been very helpful. Thank you More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
Oct 11, 2021 -

Audi Fremont responded

Hi Rosie, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that our team assisted with setting up your Audi connect and getting your vehicle in tip-top shape! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Audi Fremont

October 07, 2021

Thank you for excellent and smooth service! Efficiency and service at its finest! You are appreciated! More

by lop5jessi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Report | Print
Oct 07, 2021 -

Audi Fremont responded

Hello Lop5jessi, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put firth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Audi Fremont

October 05, 2021

Frank did a great job of getting me in & out expediently and ensured my Q7 is kept up to factory spec. More

by RB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Report | Print
Oct 05, 2021 -

Audi Fremont responded

Hello RB, It's really rewarding hearing that Frank assisted and provided you with amazing service throughout your recent visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing Frank the opportunity to earn your business and attend to your service needs! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us! All the Best, Your Friends and Family at Audi Fremont

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