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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews
Call Service Center (510) 403-3700

143 Reviews of Audi Fremont - Service Center

Sort by
May 05, 2022

Felt like valued customer. Being regular here and satisfied with the services. Will be back here for future services. More

by Akhil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
May 07, 2022 -

Audi Fremont responded

Hello Akhil, You truly are a valued guest and we are so grateful your loyalty! Thank you so much for taking the time to share your experience with us, we look forward to welcoming you back soon! Take care, Your friends and family at Audi Fremont

April 01, 2022

Audi Fremont is the best auto dealer for both sales and service. Absolutely top notch. More

by Mark Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Garcia, Frank, Samantha Song, Alfred Pearson
Report | Print
Apr 03, 2022 -

Audi Fremont responded

Hello Mark! We truly appreciate your business and kind compliments! Thank you for being such a valued guest; we look forward to welcoming you back soon! Take care, Your friends and family at Audi Fremont

December 17, 2021

Excellent service, courteous and knowledgeable. Thanks very much But your phone service need to be improved. No one is answering your main line. More

by roytsung
Recommend Dealer
Yes
Employees Worked With
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Audi Fremont responded

Hello, Thank you for being a valued guest and taking the time to provide your helpful insight. We sincerely apologize for the challenges you experienced attempting to connect with our team. Please know we will utilize your feedback to improve upon our processes. If you have any additional questions, please feel welcome to contact us. Most Sincerely, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

Dec 31, 2021 -

roytsung responded

Very happy with service and quality of work. HappY New Year! Roy

December 14, 2021

Great service. Super accommodating. Friendly. Took care of my car like it was their own. Will be back. More

by michaelturovskiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson, Antonio Vera, Andrew Hixenbaugh
Report | Print
Dec 16, 2021 -

Audi Fremont responded

Hi Michael, We truly appreciate your feedback and we cannot be more pleased to hear about your recent experience. Thank you for your business, it was such a pleasure to have you and we hope to see you again during your next service interval! All the best, Your friends and family at Audi Fremont

November 22, 2021

Service was exceptional. I dropped off my car quickly. Loaner car was waiting for me. Car was serviced and delivered earlier than expected. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Report | Print
Nov 23, 2021 -

Audi Fremont responded

Hi there! Thank you so much for leaving us such a wonderful 5-star review. We are so pleased to hear about your recent service visit and how we have provided you with an exceptional and prompt service. Please do not hesitate to reach out to us for any questions or concerns you may have. We look forward to assisting you again at your next service interval! Take care, Your friends and family at Audi Fremont

November 22, 2021

Service Center is clean and organized. Staff are friendly and attentive: a very welcoming environment. More

by christyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
Nov 23, 2021 -

Audi Fremont responded

Hi Christy! Your kind compliments mean the world to us and we are thrilled to have welcomed you to our service center! Thank you for choosing Audi Fremont for your service needs, we look forward to assisting you at your next service interval! Take care, Your friends and family at Audi Fremont

November 20, 2021

Despite being at the center of a busy Service area Alfred always takes the time to make sure everything is done upmost professionally and exceptionally well. I will always own Audis and always take them to A More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Alfred Pearson
Report | Print
Nov 19, 2021 -

Joanna responded

Alfred and David …. along with the guys in the shop are the best. Thank you!!

Nov 20, 2021 -

Audi Fremont responded

Hi Joanna, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear that Alfred and David has provided with you with such an exceptional experience. Your kind words mean the world to us and we are thrilled to have the opportunity to attend to your service needs. Take care, Your friends and family at Audi Fremont

November 15, 2021

Great service and communication! The only Audi service department we recommend to our customers here! More

by lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson
Report | Print
Nov 18, 2021 -

Audi Fremont responded

Hi Lucio! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine recommendations! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Best, Your friends and family at Audi Fremont

November 10, 2021

Exceptional service, very friendly and communicative. Alfred was a fantastic service advisor and while I hesitate to say I look forward to working with his again, because that would indicate I was having More

by jason roper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Report | Print
Nov 11, 2021 -

Audi Fremont responded

Hello Jason! Thank you for coming in to service and working with Alfred and his team! We are so glad it went well and that you'll be returning, but only when you have to! We look forward to serving you again. Best, Your friends and family at Audi Fremont

November 06, 2021

Antonio was a cool representative helping me out during service. He even hooked it up with a complimentary car wash. Exceptional service. More

by vutnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson, Antonio Vera
Report | Print
Nov 07, 2021 -

Audi Fremont responded

Hello Vutnguyen! Our team is truly flattered to see your generous 5 star review! With all of the automotive competition out there, it is wonderful to know that Antonio took great care of you in an exceptional manner! Thank you for your business and the opportunity to serve you. Take care, Your friends and family at Audi Fremont

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