Audi Fremont - Service Center

Jacky Tam was super helpful! This was my first time at Audi Frmeont. Jacky was very affable and made the whole experience very enjoyable. Took care of the and gave me the detailed This was my first time at Audi Frmeont. Jacky was very affable and made the whole experience very enjoyable. Took care of the and gave me the detailed report. Stayed after hours, so I could pick-up my car the same day! More

Excellent Service Deptartment When I called Mike on a tire problem I had, He then went out his way to made sure that the tire was repaired and my vehicle was back on the road. This When I called Mike on a tire problem I had, He then went out his way to made sure that the tire was repaired and my vehicle was back on the road. This was an emergency and it couldn't have been handled any better, thanks to Mr. Mike Bates. More

Great Service. No one knows they are there yet. I went to this dealership because they are new and it's really easy to get appointments. No one knows they are there yet so you can get appointments r I went to this dealership because they are new and it's really easy to get appointments. No one knows they are there yet so you can get appointments right away. I took off one star because the two things I went in there were not covered by the warranty. I wanted the brakes fixed and the alignment on my soft close doors fixed. They explained why they are not covered and they were very polite, but the Audi warranty always seems to have some reason why something is not covered. Also I needed a part for my car and they have to order it so i have to go back. It's not a rare part so i was surprised they didn't have it. They have a new fleet of loaners so that is nice. When I go to livermore I end up with a Hertz which I find annoying. Their service floor is clean, they have a great coffee machine, everyone is very polite and i will go there again over livermore or other Audi dealers. More