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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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September 18, 2019

Excellent service Outstanding service with Alex. My questions were answered thoroughly. My only gripe is that I was promised an Audi loaner, but got referred to Enter More

by Righteousdude
Recommend Dealer
Yes
Employees Worked With
Alex Lara
Sep 18, 2019 -

Audi Fremont responded

Hi, We are so pleased to hear about your recent service visit with Alex! Thank you for your 5 star review! Our goal is to provide the best service experience possible. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 06, 2019

Great services! I received excellent services at Fremont Audi. The waiting area with coffee, tea, and water was very clean and nice. I enjoyed by seating there to w More

by Audi Car Maintenance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Puru Singh Saini
Sep 06, 2019 -

Audi Fremont responded

Hi, We are so pleased to hear about your recent service visit! Thank you for your 5 star review! Our goal is to provide the best service experience possible. If there is anything we may assist you with in the future please feel welcome to contact us at any time. Kind Regards, Your Friends and Family at Audi Fremont

August 23, 2019

Great service! Everything was done as promised. Battery replacement was done, car came back cleaned and detailed as well. David was very helpful and responsive to my More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David DeLaTorre
Aug 26, 2019 -

Audi Fremont responded

Hi, Thank you for the 5 star rating! It's great to hear David was so helpful. Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Fremont

August 23, 2019

Followed JoeN in Service Went to Fremont to follow JoeN who I used in Oakland since I've owned my Audi A5. Think the service prices are very expensive (feels like $250 for an More

by sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Audi Fremont responded

Hi Sherry, Thank you for choosing Audi Fremont! Our team appreciates your business and is happy to hear about your great experience with Joe. We look forward to welcoming you back. Best, Your Friends and Family at Audi Fremont

August 22, 2019

Recall appointment Frank Santos who assisted me did an excellent job. He answers all my inquiries and all the request I had regarding my vehicle. Thanks Frank! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Aug 22, 2019 -

Audi Fremont responded

Hi Susan, Thank you for choosing Audi Fremont. Our team is delighted to hear about service experience working with Frank. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fremont

August 03, 2019

Happy w/ the service Love Fremont Audi compare to Palo Alto, Concord,& Livermore. I’ve been to all and Fremont Audi is the best out of all of them. Livermore was the worse More

by vruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alek
Aug 10, 2019 -

Audi Fremont responded

Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Fremont

June 29, 2019

My first car service in California Hello there, I’ve recently moved to California from New Jersey. The attention and service quality at this AUDI dealership & shop is really great. Tim More

by IVAN R SOUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Santos
Jul 08, 2019 -

Audi Fremont responded

Hello Ivan, Thank you for choosing Audi Fremont and the 5 star rating! Best, Your Friends and Family at Audi Fremont

May 04, 2019

Oil Change and so much more. Came in for an oil change was 15 minutes late because of traffic. David De La Torre was most helpful, paying particular attention, to my needs to pic More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
May 06, 2019 -

Audi Fremont responded

Hello Pam, Thank you for choosing Audi Fremont. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by David. Please let us know if we may be of any further assistance to you now or in the future. Best, Bob Levenson General Manager

February 17, 2019

Excellent This was my first time at Audi Fremont. Frank Santos is excellent service adviser. My car was done well before I expected. I really appreciate his More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Feb 18, 2019 -

Audi Fremont responded

Hello, Thank you for choosing Audi Fremont. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Mike Bates General Manager

February 16, 2019

Very professional representatives. Thank you Audi Fremont. Frank Santos was wonderful and personable. Big thanks to the scheduler who helped me get an appointment. I called on a Frid More

by kn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Feb 18, 2019 -

Audi Fremont responded

Hello, Thank you for choosing Audi Fremont. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Mike Bates General Manager

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