Audi Fremont - Service Center

Great service, very friendly staff who take time to unders8the requirement, provide the right advice and speak on behalf of the customer. They value customers time and it shows in the efficiency of pro unders8the requirement, provide the right advice and speak on behalf of the customer. They value customers time and it shows in the efficiency of processing the requests. More

fixing a safety recall Good atmosphere and friendly environment. New fancy facility and convenient waiting area. I had a bad experience with the attitude of Bob the gen Good atmosphere and friendly environment. New fancy facility and convenient waiting area. I had a bad experience with the attitude of Bob the general manager. More

Replacing 1 a tire on my Q8 Frank Sato was friendly and excellent in making sure that I got a new tires and wheel on my new Q8. He dealt with the 3rd party insurance that was sol Frank Sato was friendly and excellent in making sure that I got a new tires and wheel on my new Q8. He dealt with the 3rd party insurance that was sold to me by another Audi dealer. They also take care of my Q7 10k services and timely manner without any issues. Thanks Frank.. More

$95k service Efficient and friendly. The person that scheduled the appointment told me that there would be a loaner but they were out when it got there. Although Efficient and friendly. The person that scheduled the appointment told me that there would be a loaner but they were out when it got there. Although Audi paid for a rental car from enterprise, it took an extra two hours of my day to go to and from and wait at enterprise. More

Great service! Had a great interaction with David the service rep. He was very thorough and gave me a good laugh, which was a nice bonus. I hope he will be our ser Had a great interaction with David the service rep. He was very thorough and gave me a good laugh, which was a nice bonus. I hope he will be our service rep in the future. More

Overall very good service, only problem was communication Staff is always very attentive. The loaner department as well. They all make the arrival process very efficient. Only thing is my service agent did Staff is always very attentive. The loaner department as well. They all make the arrival process very efficient. Only thing is my service agent did not communicate with me as much as I needed to regarding repairs to my Audi A6. More

My vehicle had a recall on the passenger airbag system. Your sales manager, Jim, picked up my car at my home and provided a loaner to me for the time my car was needed. He then brought back my car. This is Your sales manager, Jim, picked up my car at my home and provided a loaner to me for the time my car was needed. He then brought back my car. This is exceptional service both from a sales and a service perspective. More

great dealership/service center I like the high touch of this dealership. They use modern tech for communication and paperwork and really make using a loaner super easy. They've re I like the high touch of this dealership. They use modern tech for communication and paperwork and really make using a loaner super easy. They've really created a great customer experience here. Alex was terrific and they're cross trained so no time was wasted when it came time to check out since he was busy working with another customer. They're not pushy here on potential repairs, but clear about their recommendations. The facility is new and chic and very pleasant to spend time during those times I've stayed while the repairs were made. Good team. More

Outstanding! The service was outstanding, staff professional and courteous. I was very pleased with everything and everyone was helpful. My experience will definit The service was outstanding, staff professional and courteous. I was very pleased with everything and everyone was helpful. My experience will definitely have my friends and family visiting Audi in Fremont for their car shopping. More

Great Best and love to be back at for service and for renewal of lease. Great exp to get car washed every time which is free Best and love to be back at for service and for renewal of lease. Great exp to get car washed every time which is free More