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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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January 09, 2020

Treated Fairly From the moment I entered this new dealership, I had a good feeling about it. Alfred was very helpful and treated me professionally and fairly. I wi More

by lrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Jan 09, 2020 -

Audi Fremont responded

Hi, Thank you for sharing your recent service visit with Alfred. We are truly flattered to have your thoughtful complements and recommendations. We look forward welcoming you back. Kind Regards, Your Friends and Family at Audi Fremont

December 19, 2019

A Go-To-Place for the service of my car I feel very well welcomed by Alex. He is also very professional, efficient, and dependable, for the service need that I was struggling with over a yea More

by Shanshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mahmoud
Dec 19, 2019 -

Audi Fremont responded

Hello Shanshan, We are truly flattered to have your thoughtful complements and recommendations regarding your recent service visit with Alex. Your feedback is truly a gift and we are delighted to know tour team at Audi of Fremont was able to resolve your vehicle concerns. We look forward to welcoming you back! All the Best, Your Friends and Family at Audi Fremont

December 18, 2019

In and Out for Brakes Followed Joe Nguyen to this dealership from Audi Oakland. I like having someone I trust watch over my Audi repairs. Price for just front brakes shoc More

by sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson
Dec 19, 2019 -

Audi Fremont responded

Hi Sherry, Thank you for allowing us the opportunity to earn your business and welcome to the Fletcher Jones family!! We are thrilled to know that Joe has been a long time partner in attending to your vehicle needs. Please know customer satisfaction is out top priority and we look forward to working with you for many years to come! Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

December 17, 2019

Service assistants were very reponsive to client needs. They walked me through the process to build my expectstions. Service assistants are very personable. And the delivery of service is superb. More

by JOHN2BILBAO
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson
Dec 19, 2019 -

Audi Fremont responded

Hi John, We greatly appreciate your 5 star rating and kind review! Customer service is very important to us. Our team was pleased to read that Alfred and Joe provided you a fantastic service experience and that they took care of you from start to finish! We are grateful for your business and look forward to serving you again! All the Best, Your Friends and Family at Audi Fremont

December 13, 2019

Great experience It was not my first time there and I always enjoy the place, the service, the communication with the people there. everything is just wonderful. More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David De La Torre
Dec 15, 2019 -

Audi Fremont responded

Hi Charlie, Thank you for choosing Audi Fremont. Our team is delighted to hear about the wonderful service you received. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fremont

December 11, 2019

Attentive staff, comfortable office Good service, like the bathroom and lounge. The beverage selection can use some improvement. Staff are polite and attentive. Happy with the servi More

by Beanhead
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Dec 12, 2019 -

Audi Fremont responded

Hello, Thank you for the 5 star rating and sharing your great experience with all of us! We appreciate the feedback and will work with our team on improvements. If there is anything else we may assist you with please let us know. Best, Your Friends and Family at Audi Fremont

December 01, 2019

Great place. Totally don’t mind taking my car here for servicing. They have snacks and coffee available while I wait for my car to be serviced More

by Mishell
Recommend Dealer
Yes
Employees Worked With
Frank Santos
Dec 03, 2019 -

Audi Fremont responded

Hi Mishell, Thank you for choosing Audi Fremont. Our team is delighted to hear about your experience. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Fremont

Dec 03, 2019 -

Audi Fremont responded

Hi Mishell, We are so pleased to hear about your recent service visit with us! Thank you for your 5 star review! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Audi Fremont

November 29, 2019

Excellence AUDI Service Department truly excels on taking care of the customer since the moment you arrive through completion of the tasks with your car. The co More

by OSalcedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Santos & David DeLaTorre
Nov 29, 2019 -

Audi Fremont responded

Hi, Thank you for the 5 star rating and sharing your great service experience with us! Our team looks forward to assisting you again. All the best, Your Friends & Family at Audi Fremont

November 28, 2019

AUDI Fremont service department are excellent.I made an AUDI Fremont service department are excellent. I made an appointment and when I got there Loyalty consultant Justin Goodwin is all ready to help, sup More

by Susan
Recommend Dealer
Yes
Employees Worked With
Justin Goodwin
Nov 29, 2019 -

Audi Fremont responded

Hi Susan, Thank you for the 5 star rating and sharing this wonderful experience with Justin! Our team greatly appreciates your business and looks forward to serving you again! All the best, Your Friends & Family at Audi Fremont

November 23, 2019

Awesome service and Alex Lira made my Audi experience a very excellent visit. The loaner car was very nice and Mr Lira provided consistent updates on the service of my car. More

by cdarylwalker
Recommend Dealer
Yes
Employees Worked With
Alex Lira . Five Stars. Excelente and very customer service representative.
Nov 26, 2019 -

Audi Fremont responded

Hi, Thank you for taking some time to rate us and share your great experience with Alex! We look forward to seeing you again. Regards, Your Friends & Family at Audi Fremont

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