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Audi Fremont - Service Center

Fremont, CA

4.4
143 Reviews

143 Reviews of Audi Fremont - Service Center

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June 14, 2020

Great facility with very professional staff. Address all my service needs and offered options. Provided full transparency during my visit would recommend for others to visit. More

by Tom H
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Jun 15, 2020 -

Audi Fremont responded

Hi Tom, Our team was pleased to read that you found our dealership to be the most professional! We take great pride in serving our guests well and we are grateful to have earned your business and recommendations! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Audi Fremont

June 10, 2020

30k Miles Service It's very convincing that Audi of Fremont has taken necessary steps to assure customers & employees health & safety during this COVID-19 pandemic. Ste More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Jun 10, 2020 -

Audi Fremont responded

Hello Evan, The team at Audi Fletcher Jones appreciates your business and feedback. Our team is committed to the safety of our team and our guests. Therefore, we will continue to operate our sales & service department with much precaution. We are grateful to have earned your business and recommendations! Kind Regards, Your Friends and Family at Audi Fletcher Jones

April 27, 2020

Great service Audi Fremont made it super simple to get my car serviced for scheduled maintenance during the shelter in place. I would recommend Audi of Fremont to f More

by TONYABADIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Apr 27, 2020 -

Audi Fremont responded

Hello Tony, The team at Audi Fremont is dedicated to serving our guests well and we are grateful for your business and recommendations! Thank you for the opportunity to serve you! We look forward to seeing you at your next scheduled visit! All the Beat, Your Friends and Family at Audi Fremont

April 27, 2020

Had to replace my battery under warranty. They were great and service was fast. The place is clean and staff are very friendly. I recommend them! More

by ChaneRZ
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Apr 27, 2020 -

Audi Fremont responded

Hi Chane, Thank you for your 5 star review and recommendations! Guest satisfaction is our top priority, and we are thrilled to know tyour service advisor was able to work with you and address your battery concerns. We look forward to welcoming you back! Best, Your Friends and Family at Audi Fremont

April 26, 2020

Service was great and service consultant is very friendly and provided exceptional service. Alex Lira kept me updated on the status of my car that I don’t have to call for follow up. More

by Marilou
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Apr 27, 2020 -

Audi Fremont responded

Hi Marilou, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well and appreciate you mentioning the efforts put forth from Alex! We are grateful for your business and we look forward to serving you again! Kind Regards, Your Friends and Family at Audi Fremont

April 15, 2020

Best service in Bay Area ! Highly recommended From drop Best service in Bay Area ! Highly recommended From drop off to finish follow up 100% , when my vehicle done, wash and clean . And they give good d More

by Cathkwong
Recommend Dealer
Yes
Employees Worked With
Joe Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pearson
Apr 16, 2020 -

Audi Fremont responded

Hi, Our number one goal at Audi Fremont is to provide outstanding experiences for all of our guests! The service team is so pleased to have your 5 star rating and grateful for your business. We look forward to welcoming you back. Take Care, Your Friends and Family at Audi Fremont

April 10, 2020

Extremely polite and responsive service staff. The door handle on the passenger side door had fallen off. My S5 only has 2,700 miles! I also mentioned the little tool for removing the plastic caps on the t More

by akalekos1
Recommend Dealer
Yes
Employees Worked With
Dave De La Torre - 5 stars
Apr 10, 2020 -

Audi Fremont responded

Hello, Thank you for your 5 star rating and review! The team at Audi Fremont appreciates you complementing the level of service you received working with Dave and are grateful for the opportunity to serve you! We want to ensure you stay an Audi fan look forward to welcoming you back! All the Best, Your Friends and Family and Audi Fremont

March 10, 2020

Service The crew and help thanks to Jim Higgins and who he set me up with to take care of my wifes car was amazing. Thans so much. More

by burkedds007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lira
Mar 12, 2020 -

Audi Fremont responded

Hi Thank you so much for your wonderful post! We greatly appreciate you sharing your recent service visit withJim Higgins! Looking forward to your next scheduled service with us. Best, Your Friends and Family at Audi Fremont

March 03, 2020

I was very pleased with the service provided by the Audi service department team I was greeted by Alex Lira who had a great attitude and was very professional. He was a big reason I decided to go ahead and More

by Estevanmnz
Recommend Dealer
Yes
Employees Worked With
Alex Lira
Mar 04, 2020 -

Audi Fremont responded

Hello, The team at Audi Fremont appreciates you taking the time to share your kind sediments regarding your service experience with Alex. wonderful We are grateful for your business & recommendations and look forward to serving you again! All the Best, Your Friends and Family at Audi of Fremont

February 24, 2020

Wonderful once again, awesome job on my car. Always taking care of their customers. Will be back for my 55k service and hope Alfred will be there to help me once again. More

by Frederickgamboa69
Recommend Dealer
Yes
Employees Worked With
Alfred Pearson
Feb 24, 2020 -

Audi Fremont responded

Hello Fredrick, This review made our day! Thank you for the 5 star rating and taking the time to share your awesome experience working with our service team! We are truly grateful for your business and look forward to welcoming you back! All the Best, Your Friends and Family at Audi Fremont

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