Audi Fort Myers - Service Center

Outstanding customer service The service department is top notch. Sal Schillaci, service advisor, goes out of his way to ensure that service requests are handled quickly and effi The service department is top notch. Sal Schillaci, service advisor, goes out of his way to ensure that service requests are handled quickly and efficiently and at a fair price. Nothing is too much trouble or too trivial to be addressed. A pleasure to deal with him. More

Excellent. See below. Easy, well explained, prompt and accommodating. Personnel very attentive, courteous and interested in providing the best experience. Estimates of se Easy, well explained, prompt and accommodating. Personnel very attentive, courteous and interested in providing the best experience. Estimates of service time accurate and pick-up was a breeze. More

Total Efficiency and Top-Notch Customer Service Recently brought my Audi Q7 in for it’s complementary 10K oil change and service work. I was met by friendly service staff and escorted to my Service Recently brought my Audi Q7 in for it’s complementary 10K oil change and service work. I was met by friendly service staff and escorted to my Service Rep, Dan. Dan was friendly and professional in getting my car info registered to begin the service work. I waited while the service work was being performed and it took only a little over an hour. The service customer area was comfortable with TVs and they offered snacks, drinks and coffee while waiting. I would recommend this Audi Service to other Audi customers looking for a service and dealership. More

This Dealership has alway exceeded my expectations. I bought my first vehicle from this Dealership in August of 2014. The sales and delivery personell are done after day 1 except for a few follow up cal I bought my first vehicle from this Dealership in August of 2014. The sales and delivery personell are done after day 1 except for a few follow up calls to check your satisfaction with the transaction and vehicle. After that it's you and the service department. I was assigned Sal Schillaci as my service advisor and he is still with me to this day. I hope this company realizes what an extraordinary person Sal is and how well he represents the company. Sal is proactive not reactive. He does every thing possible to meet my service needs from scheduling, making sure things are done right the first time and advising me on my vehicles needs. On a scale of 1 to 10 with 10 being the best Sal is a 12. I lived 3 miles from the Dealership. I moved 35 miles away and close to another Audi Dealership, but it is not even a question of where my vehicle will be serviced. In addition I think the prepaid service plan is a bargain. Thanks for making owning an Audi an easy and pleasant experience. More

Not Sandy's car that got service.d My name is George Arthur. I have had my A7 serviced there before. I scheduled this service weeks ago and checked it in myself. I did use Sandi's cell My name is George Arthur. I have had my A7 serviced there before. I scheduled this service weeks ago and checked it in myself. I did use Sandi's cell for a contact number however. Not a big thing, but my service record may now be inaccurate. It would be under her last name...Land. The service itself was fine, and she had a great experience buying a used car there. I ENJOYED HELPING HER. JEFFREY (sp?) IS A FINE REPRESENTATIVE FOR THE DEALERSHIP. Please alter your service records. More

Annual service Efficient, effective and client focused. Everything was done correctly and on time. Service desk met all my needs and I would recommend to others. The Efficient, effective and client focused. Everything was done correctly and on time. Service desk met all my needs and I would recommend to others. They went out of their way to take care of a bad tire. More

Great service experience We took my A5 cab in for routine service and a recall Sal was great. He was professional and knowledgeable and got me into a great loaner We took my A5 cab in for routine service and a recall Sal was great. He was professional and knowledgeable and got me into a great loaner More

Professional, knowledgeable, excellence achieved. New q7 loaner offered without being asked for any, attention paid to concern over adblue issue resolved with warranty repair, great communication, cle New q7 loaner offered without being asked for any, attention paid to concern over adblue issue resolved with warranty repair, great communication, clean modern facilities. More

Best customer service around Dan goes out of his way to ensure great customer service. He keeps you well informed regarding the status of your vehicle. The entire service departme Dan goes out of his way to ensure great customer service. He keeps you well informed regarding the status of your vehicle. The entire service department is very friendly and eager to help More

Always Excellent Service! Taking my Audi in there for a few years now and service is always a pleasant experience. I usually get a loaner which is a huge convenience and they h Taking my Audi in there for a few years now and service is always a pleasant experience. I usually get a loaner which is a huge convenience and they have me in and out in no time. Sal is great to work with always helpful and answers questions and goes the extra mile to make sure you're happy! More