Audi Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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As with most of the dealers in the FT Meyers/Naples area their add on fees are way out of line. As with the purchase of my last 4 out of 5 vehicles I drove to Ft Lauderdale area and bought. their add on fees are way out of line. As with the purchase of my last 4 out of 5 vehicles I drove to Ft Lauderdale area and bought. More
DO NOT DO BUSINESS WITH THESE DISHONEST CROOKS. They installed the xxxxtiest and cheapest tires and MIX MATCH TIRE BRANDS on an AWD vehicle. Tire manufacturers advise against this and vehicle ma They installed the xxxxtiest and cheapest tires and MIX MATCH TIRE BRANDS on an AWD vehicle. Tire manufacturers advise against this and vehicle manufacturers will also VOID YOUR WARRANTY because this will ruin your differential since one tire will have less traction than another. I explained this to the sales manager and the department head but they DO NOT CARE. I kid you not, the sales manager literally said "I asked the service advisor to put on the cheapest tires" because all he wants is to "make the most money". They DO NOT CARE about customers' safety and or the fact that this will void your vehicle's warranty. Other issues: 1. The finance manager (Michael Pontes) had incorrect information on the various forms they sent me to sign. I alerted both the salesman (Wayne Clarke) and the finance manager MULTIPLE TIMES about this issue ahead of time. When told them I don't feel comfortable signing legal documents with obviously incorrect information on them, especially in front of a notary, they told me to sign it or else "they will pull the deal". A deal that I have already paid a deposit for. 2. They force you to finance through their banks and won't accept financing despite the fact that their banks have a 3% higher rate than mine and WILL NOT MATCH. Also, the finance manager will LIE TO YOU and say you can't refinance immediately but that's only because they won't get kickbacks from the bank unless you make 6 payments or more. He straight up lied and said it's the law. Note: They are going to reply to this review saying they set a high standard for themselves, care about my experience and please reach out to them about this but THAT'S A LIE. I gave them multiple chances to make things right but they REFUSED and told me "it is what it is". More
Staff was accommodating. Did not keep us waiting for 2-3 hours, after price negotiation was done. Business manager was a charm. Gave follow up options and settled final docum Did not keep us waiting for 2-3 hours, after price negotiation was done. Business manager was a charm. Gave follow up options and settled final documents in minutes! More
Did what I needed doing and in good time too thanks to Gage Leal my Service Advisor. And the usual high standard of service from Ft Myers Audi. Gage Leal my Service Advisor. And the usual high standard of service from Ft Myers Audi. More
Can’t say enough good things about our experience at Audi Fort Myers! Roman and McCartney were professional, knowledgeable, and friendly. Got us exactly what we were looking for. Erika beat the rate we wer Fort Myers! Roman and McCartney were professional, knowledgeable, and friendly. Got us exactly what we were looking for. Erika beat the rate we were expecting and helped us prepare for our ownership experience. Can’t wait to buy another car here! More
In all honesty this Audi service center doesn’t treat you like your part of the Audi family. When I directed my concerns to Berry all he said I’m sorry feel that way, you can take your business elsewhere. We like your part of the Audi family. When I directed my concerns to Berry all he said I’m sorry feel that way, you can take your business elsewhere. Well, back to Audi of North Miami we go! Lastly, when my car arrived back from service, no one walked us to the car nor did they tell us our car was ready. One employee said is that your car? Ha! Is this really Audi?!? More
We had a great experience servicing our Q5 here. They were accommodating, helpful, and friendly They were accommodating, helpful, and friendly More
Everything was great, from setting up the appointment, to time to get the estimate, to time to completion. Only negative was that they told me the car would be washed and vacuumed it came back with the same time to get the estimate, to time to completion. Only negative was that they told me the car would be washed and vacuumed it came back with the same dirt and sand inside as when I dropped it off- it obviously wasn't vacuumed. More
Used to reside in Bonita Springs. Have always used this dealership to service my two consecutive A6’s. No dealership has ever served me better. Now we are just renters, but, regardless, I return to Audi dealership to service my two consecutive A6’s. No dealership has ever served me better. Now we are just renters, but, regardless, I return to Audi Ft Myers! AND, I tell them when there that they have always been the best! More