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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
788 Reviews

788 Reviews of Audi Fort Lauderdale - Service Center

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February 04, 2022

I arrived earlier then my previously made appt and they took my car immediately and completed the repair earlier then expected. More

by ACATEN33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole joyner
Feb 07, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had such a great experience with our service department. We look forward to working with you again in the future!

Feb 07, 2022 -

ACATEN33 responded

Ok

February 03, 2022

All was great. The service was completed in exactly the estimated time. I would say that if you needed the wheel lock, I would have left them out for you. My home dealership has their own. My truck was More

by GERMANOG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carinna at first, however my appoint was assigned to James and he was great.
Feb 04, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had. great experience working with James. We look forward to working with you again in the future!

February 02, 2022

It is close to meEasy access parkingOpen earlyFriendly It is close to me Easy access parking Open early Friendly service people Clean waiting area Nicole was terrific More

by inge0701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Feb 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that your service experience was a great one!

February 01, 2022

My service appointment was at 8AM and I was taken right on time. Was told the work to be performed was going to take 2 hours and 2 hours later my car was ready. More

by MACRUNNER21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had a great experience with our service department, and we are looking forward to working with you again in the future!

February 01, 2022

It was easy and peaceful experience. everything was done in time. The representative was good. More

by MOLOSOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had an excellent service experience with us.

January 30, 2022

The dealers was great. Greeted me right away and took care of everything that was needed to be done. I also got a c lean car back. More

by spannullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had a great experience at our dealership.

January 29, 2022

Love my service rep Nicole. She always takes care of my needs even when I just stop bye with a minor problem. She''s one of the reasons I will buy another Audi. More

by TODDSCHNEIDER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review, Todd! We are happy to hear that you can always rely on Nicole and our service team!

January 28, 2022

EXcellent, fast, reasonable and courteous service !! Jerrick Warren is a great asset to your delaership! More

by JCPUCCSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren, Jeff Klukis
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Jerrick was able to assist you, along with our great service department!

January 28, 2022

Awesome customer service - Nicole was friendly, made my experience the best, and all at no charge More

by MICROTRAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nicole
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Nicole was able to provide you with a great service experience!

January 28, 2022

I brought the car for service and a recall, they took 2 hours to update the software and still not complete it, service wasn’t done either. I have to come back to finish it More

by SROZEN18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
Feb 04, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We are normally known for our exceptional service, and we regret that you had a less-then-ideal-experience at our dealership. If you would like to discuss this further, please contact us at (954) 545-4650. Have a great day!

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