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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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January 28, 2022

EXcellent, fast, reasonable and courteous service !! Jerrick Warren is a great asset to your delaership! More

by JCPUCCSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren, Jeff Klukis
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Jerrick was able to assist you, along with our great service department!

January 28, 2022

Awesome customer service - Nicole was friendly, made my experience the best, and all at no charge More

by MICROTRAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nicole
Jan 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Nicole was able to provide you with a great service experience!

January 28, 2022

I brought the car for service and a recall, they took 2 hours to update the software and still not complete it, service wasn’t done either. I have to come back to finish it More

by SROZEN18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
Feb 04, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We are normally known for our exceptional service, and we regret that you had a less-then-ideal-experience at our dealership. If you would like to discuss this further, please contact us at (954) 545-4650. Have a great day!

January 26, 2022

Customerservice is very good. Service pricing is insanely high. Not sure I will return for service. More

by PROBERTS010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole in Service
Jan 26, 2022 -

Audi Fort Lauderdale responded

Thank you for the feedback! We are happy to hear that our customer service department was able to assist you as needed!

January 24, 2022

Nicole Joyner at the Service Department was AWESOME! She answered all our questions and made sure the service was completed on the promised schedule. We'll be happy to maintain a long relationship with Audi More

by Josh@CaptainJosh.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Joyner
Jan 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review, Josh! We are happy to hear that Nicole was able to make your service experience a stellar one.

January 22, 2022

My service advisor was friendly fast and efficient - she delivered the car as promised. Always a pleasure working with this service department and dealership. More

by Grt2fly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had an excellent experience with our service department. We are looking forward to working with you again in the future!

January 22, 2022

Brought my car in for a top to bottom detail. Great service as always! My car looked brand new! More

by DESECHEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Cabrales
Jan 24, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that your experience with our service department was everything you hoped for, and more!

January 20, 2022

Nicole Joyner did a great job as my Service Advisor. She was friendly, and thorough. It was an easy transaction and I appreciate the communication. I highly recommend Nicole. More

by MITRAISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Joyner
Jan 21, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review! The Audi Fort Lauderdale team appreciates you and looks forward to continuing to assist you in the future.

January 18, 2022

Jerrick was attentive and he communicated clearly as he kept me informed of the progress on my car and minimized the time I spent waiting. I'm very pleased with the service I received. More

by DAVID.SALZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren
Jan 19, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that Jerrick was able to provide you with a great service experience! We look forward to working with you again in the future!

January 17, 2022

Great staff knowledgeable and prompt. Good communication skills and on time. I would recommend using your dealership More

by SSPATZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service assistant
Jan 18, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear of both your great experience, as well as your recommendation!

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