Audi Fort Lauderdale - Service Center

I made an appointment for 10 AM regarding the airbag recall. Did not get my car until 3:30. I should have been told that it would take most of the day. Eric Palmer was not the service department per recall. Did not get my car until 3:30. I should have been told that it would take most of the day. Eric Palmer was not the service department person I dealt with. More

Service mgr was great! I would be happy to refer friends to this dealership. Thank you I would be happy to refer friends to this dealership. Thank you More

I had a pleasant experience with this Audi Service center. My advisor was professional, and I have no complaints. center. My advisor was professional, and I have no complaints. More

Drove in without an appointment with some electrical problems. The service rep looked up my 2018 Q5 and told me that there are some recalls that may solve the problem. That was great news to.me as the problems. The service rep looked up my 2018 Q5 and told me that there are some recalls that may solve the problem. That was great news to.me as the warrantee is no longer in effect. He said they would handle it that day and offered me a ride home. About three hours later, they called and said my car was ready and my ride back was on the way. No charge! Wow. More

They rescheduled me at my request and was very detailed in what needed to be done. They didn't try to milk me for money and was very upfront about the cost. in what needed to be done. They didn't try to milk me for money and was very upfront about the cost. More

Excellent service by Henry & Eric. Tire was in stock and replaced in 45 minutes Thank you Tire was in stock and replaced in 45 minutes Thank you More

Great experience. Very professional communication was great as I had recalls that I was not aware of. Kept me up to date on the progress of my repairs Very professional communication was great as I had recalls that I was not aware of. Kept me up to date on the progress of my repairs More

Courtesy, fast and great service. Location is centrally located which is also a plus. thanks! Location is centrally located which is also a plus. thanks! More

Quick, polite, and explained clearly what they were doing. Comfortable waiting area to relax while waiting. doing. Comfortable waiting area to relax while waiting. More

Difficult to speak to agent and poor communication. Phone lines ring and no one answers. Promised that the work would be done in one day but no one called. Phone lines ring and no one answers. Promised that the work would be done in one day but no one called. More