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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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April 27, 2022

Had a flat on Federal Highway called dealership and they sent someone to change my tire. Had me on the road in record time from phone call. Came back to dealership and they replaced my blown tire . Thank yo More

by ARYEH.FOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cabrales
Apr 27, 2022 -

Audi Fort Lauderdale responded

Thank you for the glowing review! We are happy we were able to make your unfortunate circumstance as easy to deal with as possible!

April 26, 2022

I can’t remember her name but she was Awesome! ! From beginning to end the service was Great! More

by shinelda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina!
Apr 26, 2022 -

Audi Fort Lauderdale responded

Thank you for the stellar feedback for our service department! We look forward to working with you again in the future!

April 26, 2022

Eric Palmer was very accommodating and pleasant to work with. I have been to the Coral Springs dealership and my experience was not very pleasant, so I decided to go to Fort Lauderdale and was happy that I More

by mlbaxter30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for Eric! We look forward to working with you again in the future!

April 26, 2022

I am treated like a VIP any time I take my Audi to Audi Fort Lauderdale for service. Not only did I purchase my vehicle from there, but I also get it serviced at the same location. Highly recommended. More

by JOE.BLATY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole
Apr 27, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible review! We are happy to hear that you not only had a great experience purchasing your vehicle with us, but bringing it in for service as well!

April 25, 2022

Truthfully, I’m pretty disappointed. I decided to get my service done prior to a trip tomorrow bc I had a coupon for $100 off “service, or parts”. I changed my Cheryl’s all around to get More

by HPDUANY
Recommend Dealer
No
Employees Worked With
Advisor:250684
Apr 27, 2022 -

Audi Fort Lauderdale responded

Hello, and thank you for your feedback! The coupon you provided was listed for accessories and parts. However, you brought your vehicle in for an oil change, which we gave a discounted rate for 20% off. We apologize for the inconvenience. If you’d like to discuss this further, please contact us at (954) 545-4650.

April 25, 2022

The Audi Dealership in Fort Lauderdale is very professional and very clean. The service staff is very helpful. My service advisor Nicole went out of her way to help me solve a problem that was not More

by bbcpoa13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for our Nicole and the rest of our service department! We look forward to working with you again in the future!

April 22, 2022

Everyone was very polite, professional and courteous. Dealership was very clean and comfortable. I’m extremely happy with the service my car received. More

by mikeahrens0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for our service department!

April 22, 2022

My service rep greeted me promptly and with a can-do, friendly attitude. My car was repaired in the time frame promised while I waited comfortably having coffee and completing work via the complimentary More

by WILTONMANORSMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina
Apr 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review of our dealership and service department! We look forward to working with you again in the future!

April 21, 2022

The wait was extremely long but coffee station and wait area was comfortable so I was OK waiting. There was an option to get an Uber home as a courtesy of Audi buy I waited because I was told it wouldn't b More

by CHANTY_POOH
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 25, 2022 -

Audi Fort Lauderdale responded

Thank you for your feedback!

April 21, 2022

My window unexpectedly broke late Thursday afternoon. I brought the car in first thing Monday morning. My service agent Jerrick was wonderful but unfortunately could not provide me with a loaner. I tried More

by ETFROZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrick
Apr 22, 2022 -

Audi Fort Lauderdale responded

We apologize for the inconvenience and the current situation in the automotive industry (lack of available vehicles) As a dealership we strive to provide excellent customer service but are restricted by the availability of vehicles. With the current conditions, we have very limited new cars and loaner cars available to sell and loan to customers. We apologize for the inconvenience!

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