Audi Fort Lauderdale - Service Center

had to remove the covering of my steering wheel & seat & my tire pressure light is on my tire pressure light is on More

Excellent customer service. Facility very clean and inviting. Service advisors and staff friendly and knowledgeable Facility very clean and inviting. Service advisors and staff friendly and knowledgeable More

I was met as soon as I arrived at the Fort Lauderdale dealership service department past Saturday April 30, 2022. The agent informed me there was an additional recall besides the one I knew about. It too dealership service department past Saturday April 30, 2022. The agent informed me there was an additional recall besides the one I knew about. It took 2 hours and 50 minutes. I requested two weeks prior a loaner but was negated although my contract states I would be given one if an appointment was made in advance. I have had several Audis. This is the third recall since leasing this Q5. COVID, semi conductor chips, and supply issues are negatively influencing our daily lives but I may re think auto brands when the lease expires to a brand that offers loaners and has less recall issues that have caused me so far to reschedule my plans three half days. More

Karina Gutierrez was the Customer Service person who was appointed to me throughout my appointment She smiled upon greeting, very friendly and explained the whole process . Very detailed and accomodating appointed to me throughout my appointment She smiled upon greeting, very friendly and explained the whole process . Very detailed and accomodating More

it is always a pleasure to go and get the service for our Audi when needed even when it is an emergency. Audi when needed even when it is an emergency. More

Taken right away. Provided ride to work. Let me k is when car was ready and followed up with me several times to make sure I came to pick it up Provided ride to work. Let me k is when car was ready and followed up with me several times to make sure I came to pick it up More

Eric was simply great. Was able to answer my questions, understood my need and kept me updated. Can't do any better. Was able to answer my questions, understood my need and kept me updated. Can't do any better. More

Excellent service from beginning to end, thorough explanation of the service needed and recommended. Exceeded expectations! explanation of the service needed and recommended. Exceeded expectations! More

The team at Audi in Fort Lauderdale are courteous fast and efficient. My Audi Q7 was serviced, cleaned and ready to go. and efficient. My Audi Q7 was serviced, cleaned and ready to go. More

Nicole was very helpful and explained everything to me in detail, was done pretty quickly detail, was done pretty quickly More