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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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May 11, 2022

Pleasant experience. Eric was professional and added value to the visit to the service center. More

by MCELLIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Audi Fort Lauderdale responded

Thank you for the five star review!

May 11, 2022

Not helpful, poor customer service. The fact that I was having a safety issue and it needed to be fixed with a part they didn’t have on stock and they weren’t able to give me a loaner i More

by af
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Service was great; I appreciated the Uber rides from the service shop home and back to the shop to retrieve. Everyone was professional and nice. More

by amgg-law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review of our service staff!

May 10, 2022

Jarrit was excellent. His attention to detail and consistent updating the vehicle status is an example of how a service advisor should work with his clients More

by Bc190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrit
May 10, 2022 -

Audi Fort Lauderdale responded

Thank you for the excellent feedback! We are happy to hear you had a great experience working with Jarrit, and look forward to working with you again in the future!

May 09, 2022

My representative Nicole was very professional and very pleasant. My work was done in a timely manner. More

by S.KREUSSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Audi Fort Lauderdale responded

Thank you fo the wonderful review for Nicole! We are happy to hear that you had a great service experience with us.

May 09, 2022

Nicole Joyner,Assistant Service Manager, was outstanding in her service for me. I brought my Audi Cabriolet in for an Audi RECALL. She couldn't have been more courteous and accommodating. I also have a sec More

by HARRYVORD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Joyner
May 09, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review for Nicole! We are happy to hear that you can always rely on her!

May 10, 2022 -

HARRYVORD responded

I'm pleased to respond for the effort that Nicole puts in to make us feel comfortable when we bring one of our Audis in. Harry Vordermeier By the way, is it possible to shorten the length of the "review"?

May 09, 2022

showed up early. took me immediately and was done in 90 minutes. Awesome ..could it be more pleased More

by JIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
May 09, 2022 -

Audi Fort Lauderdale responded

Thank you for the excellent review! We look forward to working with you again soon.

May 08, 2022

Extremely responsive and up front with any issues. The inspection report with a video was a first for me and very informative. Eric was very helpful, kept me in the loop the entire time and was very p More

by d.shawn.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Higgins
May 09, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review! We look forward to working with you again in the future!

May 06, 2022

My service advisor was great, he was very helpful and made sure everything was done to my satisfaction! More

by RANDYMEDIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Audi Fort Lauderdale responded

Thank you for the outstanding review of our service department! We look forward to working with you again in the future!

May 06, 2022

Wade Higgins was GREAT, it was a fast buy. He helped me and I was every happy More

by brittanylpope1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Huggins
May 06, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review, and congratulations on your brand new luxury vehicle!

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