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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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May 30, 2022

Amazing service. In and out same day. My local dealership didn’t have a service appointment available for 60 days- so decided to have my vehicle serviced while visiti More

by nrudder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick
May 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review of our service department!

May 27, 2022

Despite the surprising expense for this repair I found Jerrick Warren's customer service to be very good. I'm not sure why Eric Palmer's name is shown below but the rating I am giving is for Jerrick. More

by ANTHONY@LUALDIDESIGN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrick Warren
May 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible kind review for Jerrick!

May 27, 2022

Karina was great, not only to me, but to the customer behind me. Very professional More

by GPASTURES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina
May 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible review for Karina and the rest of our service center!

May 25, 2022

Jarrit was an excellent representative of your company. His dedication to customer service struck me as something special. More

by Bc190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrit
May 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible feedback! We are happy to hear that you had an excellent experience with us, and look forward to working with you again in the future.

May 25, 2022

Nicole the service advisor was very professional and pleasant to work with. All work was completed in a timely manner. More

by TOM_DOBRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade sales person
May 26, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind review for Nicole! We look forward to working with you again in the future!

May 24, 2022

Nicole was efficient and had me in and out at both drop off and pick up in less than 5 minutes. More

by TANYABOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
May 25, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible feedback, Tanya! We look forward to working with you again in the future!

May 23, 2022

My 40k service was done quickly and efficiently. Great as always I forgot the name of the service advisor I worked with (young lady) but she was great. More

by ALEX_SANTALLA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredible review for our service department! We look forward to working with you again in the future!

May 19, 2022

As always Nicole was supper kept me up to date and offered me a beverage and a ride home if I needed one she is great More

by CHENOYBOY2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for Nicole! We are happy to hear that she made your service experience an excellent one!

May 21, 2022 -

CHENOYBOY2002 responded

As always Nicole was supper kept me up to date and offered me a beverage and a ride home if I needed one she is great

May 18, 2022

Jerrick offers personable, humble and exceptional customer service. True to his Midwest roots. A true breath of fresh air here in south florida. More

by JACKIE831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick
May 18, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review of Jerrick! We are happy to hear that he was able to provide you with some midwest charm during your visit!

May 18, 2022

Problem was not fixed, screen still ghosting. Called and left message but no call back. More

by rolv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

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