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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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June 03, 2022

As always the services is amazing, friendly and helpful. They kept me inform of all the issues and how the progress was going with the car. Carina and the team are outstanding More

by AHEINSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carina!!!!
Jun 03, 2022 -

Audi Fort Lauderdale responded

Thank you for the review! We are happy to hear that you have a great experience working with Carina. We look forward to working with you again in the future!

June 02, 2022

Was quick and easy. Love the Lyft ride back home. Always great service at this dealer. More

by LYRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Audi Fort Lauderdale responded

We are happy to hear that you are always satisfied after leaving our service center!

June 02, 2022

I am a car fanatic and I stress over having to bring my car in for service or in this case, 2 recall items. I think Jerrick understands how I feel and is very good. Anna also checked me in and she also More

by DENNISWADAMS
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren and Anna
Jun 03, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review of Jerrick and our service department! We look forward to working with you again in the future!

June 02, 2022

Nice car wash after service. Very wel Maintained facilities. Extremely pleasant staff Check engine came on just after the appointment. More

by JL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Audi Fort Lauderdale responded

Thank you for the great review of our service department! We look forward to working with you again in the future!

June 02, 2022

Jerrick and Henry took good care of the minor detail missed in the original service—and without an additional charge. More

by ANTHONY@LUALDIDESIGN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrick Warren and manager, Henry Cabrales
Jun 03, 2022 -

Audi Fort Lauderdale responded

Thank you for your kind words for Jerrick and Henry! We look forward to working with you again in the future!

June 01, 2022

Erick was outstanding. The attention to detail was amazing. I had the best experience!I Audi of Ft. Lauderdale is the very best! More

by JOANNAMBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind review of Eric and the service he was able to provide! We look forward to working with you again in the future!

Jun 01, 2022 -

JOANNAMBERG responded

I look forward to doing business with your dealearship!

June 01, 2022

Nicole was great. She clearly explained the details of the recalls I was having the service for, and kept me up to date on how long the service would take. She was v More

by ALOHAMEGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 02, 2022 -

Audi Fort Lauderdale responded

Thank you for the wonderful review of Nicole and our service department! We look forward to continuing to work with you in the future!

June 01, 2022

After my oil change a check engine indicator light came on. I question the quality of this dealership. More

by JL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

Jun 02, 2022 -

JL responded

Will do, thank you

June 01, 2022

I was very pleased with service rep, Eric Palmer. He was super kind and truly made the experience a pleasure, with no hidden cost or fees. I am a very happy customer. More

by THOMAS.J.SCARBOROUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Audi Fort Lauderdale responded

Thank you for the kind words for Eric and the rest of our service staff. We look forward to working with you again in the future!

May 30, 2022

I had a great experience at Audi Fort Lauderdale I drop off my car and the left took me to work and brought me back at the end of the day it was very convenient More

by lisacelano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
May 31, 2022 -

Audi Fort Lauderdale responded

Thank you for the incredibly kind words! We are happy to provide a great experience for you, and look forward to working with you again in the future!

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