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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
748 Reviews

748 Reviews of Audi Fort Lauderdale - Service Center

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October 13, 2024

Drew,Samantha and Brian helped me quickly in an emergency situation during the hurricane. I evacuated from gulf coast when my window would not close and they fixed it. Thank you! A+ More

by dsarcione1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Oct 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, D!

October 13, 2024

My service representative Anna was very communicative and offered me options, my service was delayed by one day and I was given a loaner car immediately More

by carolbullock10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this thoughtful feedback, Carol!

October 12, 2024

The dealership is efficient and easy to work with. I especially enjoy working with Danny. More

by STUBAKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny - Service Manager
Oct 14, 2024 -

Audi Fort Lauderdale responded

We appreciate your five-star review, S!

October 12, 2024

I’ve simply had the worst experience dealing with this dealership. Attention is only paid to you when you are looking to buy or spend money on a car but when it comes to correcting a defaulh, everyone at More

by bredun27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Brought my new Audi Q5 PHEV in for a software update. The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobi More

by Moe L
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this five-star review, Moe!

October 10, 2024

"I recently had my car serviced, and I couldn't be happier with the experience. Ana was incredibly kind and attentive throughout the process, and the manager was also very professional and helpful. Th More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Oct 14, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, Leo!

October 09, 2024

Bought a 2023 vehicle on line from there and when it was delivered the gas tank was half empty and there were no floor mats. More

by Glen
Recommend Dealer
Yes
Employees Worked With
Vehicle purchased on line no contact with anyone
Oct 10, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Glen! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

October 08, 2024

The Service rep was great, my phone not pairing with my Audi car, I was told it’s Apple update. More

by orlandograham92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Audi Fort Lauderdale responded

Thank you for this generous review, Orlando!

October 06, 2024

The service experience with this dealership always met and exceeded my expectations. They have a professional and experienced service and sales team which has been able to answer my questions and resolve More

by Harry_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team: Samantha
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Harry!

October 06, 2024

Samantha was great, coordinating a Lyft to and from my work, so that I could leave the vehicle for service. Not thrilled to be 'upsold' wiper blades at $200 (front and back) that I didn't really need, but More

by catniemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Oct 07, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind review, Catnie!