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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
787 Reviews

787 Reviews of Audi Fort Lauderdale - Service Center

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May 15, 2023

Professional, consistent service and efficient are the best words that I would use to describe Audi Fort Lauderdale! More

by marietta821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer is not my service manager. It is Jerrick Warren.
May 16, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review, Marietta!

May 13, 2023

my service agent was the best. he pointed out problems that i would not have noticed . he was fast with getting me in and out. More

by HEYMAN862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review!

May 12, 2023

People are very friendly, ample parking, nicely decorated. Good communications regarding repair of our vehicle. Overall very good. More

by ckarentz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

May 12, 2023

I always have exceptional service when I come to this location! This visit was no different, Jerrick was very knowledgeable and helpful. More

by SHANI.L.ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrick Warren
May 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Shani!

May 12, 2023

Great service experience, despite having to come back one more time. Service consultant immediately go on the issue and resolved it. Great work! More

by MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
May 15, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Matt!

May 12, 2023

Great service, fast and neat. . car was ready on time , I will definitely keep going back More

by gus331508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review, Gus!

May 10, 2023

All personnel are very friendly and keep me informed of the progress of my vehicle when I am there for service More

by EZANKIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service advisor 264645
May 11, 2023 -

Audi Fort Lauderdale responded

Thank you for this five-star review, Ezankiw!

May 09, 2023

I have always had amazing service and communication about my vehicle. I still have not received the report letting me know things that may need attention in the near future. I called after dropping my car to More

by JESSNRANDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
May 10, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 08, 2023

Professional and friendly staff. Always willing and eager to assist with any need we have More

by LORWAL66
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review!

May 05, 2023

Very customer oriented. Helpful,courteous and professional. Answered all my questions. Went out of their way to be helpful. More

by pathmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Audi Fort Lauderdale responded

Thank you for this thoughtful review!

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