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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
751 Reviews

751 Reviews of Audi Fort Lauderdale - Service Center

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March 29, 2023

My rep was great and very friendly. Helped me with all my questions and was very professional. More

by MAXWELL.J.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Mar 30, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, Maxwell!

March 29, 2023

Transmission malfunction at 40,000 miles. Was told by this dealership I need a new transmission at a cost of $13,000. Car actually only needed new valve box and software update for less than More

by CEZEVETSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 29, 2023

Outstanding service and timely follow. Excellent staff and amenities JP was great to work with. More

by RICKCRDNS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Mar 30, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous feedback, Rick!

March 28, 2023

Very courteous and service writers are very hands on from the moment you arrive as well as when you pickup your vehicle. More

by ARTIEMONTANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, Artie!

March 25, 2023

Service was not the best, waited over 4 hours for an oil change to be completed, and overall the friendliness from the workers was not up to par. This was a mediocre visit, as staff and ongoing flow of the More

by RKWEBBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Camacho
Mar 27, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

March 23, 2023

I’ve had a great experience. My advisor, Jean Camacho, went above and beyond to assist me. Thank you! More

by VERA_NIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
Mar 24, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Vera!

March 23, 2023

Everyone at Audi Ft. Lauderdale is extremely nice and makes the buying experience so convenient. More

by RJFERRARA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review! We are glad you had a pleasant experience with us!

March 21, 2023

Service was well managed and everything was fully explained went off premise for lunch and service was almost completed when we returned More

by joldingiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Audi Fort Lauderdale responded

Thank you for this glowing review!

March 20, 2023

FANTASTIC SERVICE! The entire process for getting my wheel replaced and car fully serviced was extremely easy and clear and I was helped along every step of the way. More

by ABCOLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
Mar 21, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

March 19, 2023

I walked without an appointment for a nail in my tire. Jean got me in and out with and to work in a timely manner. Great service!! Thank you so much! More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Mar 20, 2023 -

Audi Fort Lauderdale responded

Thank you, Catherine! We are glad you had a positive experience with us!

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